Senior Business Improvement Officer

Along with a positive can-do attitude, commitment, tenacity, and drive?

This could be the perfect opportunity for you…

The Opportunity

Salary: £41,418 to £44,428 per annum

Working Pattern: Full time, 37 hours per week

Base Location: County Hall, Chichester, hybrid working from home available

Interview date: w/c 08 July 2024

Working as part of a team, as the Senior Business Improvement Officer, you will provide technical expertise and leadership on the implementation of innovation and new ways of working, including identifying opportunities for efficiency, reducing costs and improving service delivery.

You will be working closely with a range of internal and external stakeholders to design and deliver high quality Business Improvement and change outcomes within target timescales. This will involve working both independently and collaboratively to undertake a range of shaping, planning, reporting and analytical activity to discover relevant information about current service(s), provide input to new design models, assess options and draft proposals, track progress, and identify and mitigate risks, issues and dependencies in support of programme and continuous improvement delivery.

You will provide detailed advice and guidance, including responding to queries and problems, and influencing and persuading individuals through the development of effective relationships in a challenging and complex environment.

What are we looking for?

As the successful Senior Business Improvement Officer, you will:

• Have a keen interest and background in Business Improvement and change activities, along with a positive can-do attitude, commitment, tenacity, and drive.
• Have experience of service redesign, transformation, and change management, demonstrating full analysis of the impacts of change including assessment of the financial and service benefits.
• Be able to assimilate complex information and establish credibility with a diverse range of stakeholders across all levels.
• Be able to provide significant analytical input through the use of data and support to assigned change initiatives, working both independently and collaboratively with colleagues to deliver outputs to a high standard and planned timescales.
• Be able to quickly establish favourable networks and build relationships with colleagues and stakeholders.
• Drawing on your expertise, you will influence and persuade others to embed operational change in a challenging and complex environment.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Working for us

To support your development in the role, you will be encouraged to undertake and complete the Level 5 apprenticeship - Improvement specialist / Institute for Apprenticeships and Technical Education.

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 27 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

The reference number for this role is CRS00836.

For an informal conversation or for further information regarding the role, please contact Chloe Chatfield (Recruitment Specialist) at . For issues or queries regarding your application please contact .

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.