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Form of work We’re Maria Mallaband Care Group, you may not know us, so let us tell you more...
At MMCG, it’s our people who make our company great, and we pride ourselves on how well we work together as a team. The fact you’re here, makes us think you’re exactly the type of person who is passionate about care and is ready to put the happiness and well-being of residents at the heart of everything they do.
We believe that there’s nothing more rewarding or important than providing the best care to all. For us, diversity and inclusion simply means better care. We understand that people are unique, and we celebrate the differences of our residents and of our people.
We have a highly unique role for a Debt Specialist to understand and resolve complex debt cases with the timely collection of invoices for individual care homes while developing a good understanding of the different group of companies, their specific needs and how to work with them.
Responsibilities
Liaise with the sales ledger department and our care homes to ensure credit issues or account amendments are required
Review of all the 90 day + debts specifically for Self-funders, including complex LA & ICB debts, and proactively recover.
Chase any overdue debt by telephone, e-mail, and letter within agreed timescales.
Liaise proactively with external solicitors or other parties dealing with Probates
Liaise with Care Home Managers sensitively with any old accounts which may be in dispute.
Undertake account reconciliations when required.
Able to issue Letter Before Action stage and progress to legal stage/court proceedings where necessary.
Provide any regular updates or reports as and when required.
Liaise with Local Authorities to arrange Interim funding agreements for any LPA/ongoing COP applications.
Proactively support our homes to minimise financial risk by resolving House Sales promptly, arrange Deferred Property Arrangement schemes with residents/nominated representatives.
Knowledge and Experience Required
• Credit control and query resolution.
• Understanding of collections and cashflow.
• Understanding of General Data Protection Regulation.
• Ability to work within company Information Governance policies.
• Knowledge and use of Microsoft Office package.
• Experience with record keeping and reporting.
• Exercising good judgement and intuition when contacting external clients.
In return, you will receive a competitive salary of £35,000 + Bonus package depending upon experience plus:
Private medical cover (Bupa) single cover company funded*
4x salary life assurance – company funded after 6 months service
Pension Scheme with Royal London
Personal car leases via salary sacrifice*/*
Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts
Vectis Card – instant discount card
25 days holiday plus bank holidays
Holiday Flex – purchase additional holiday*
Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment
Flexible working patterns
Cycle to work scheme*/**
Recommend a friend
Service recognition
Training support and development opportunities
Employee Assistance Programme
Wellbeing support
Discounted gym membership
Eligible for a Blue Light Card
Subsidised BHSF Sick Pay Cover
BHSF, Life Cover, Cancer Cover, Personal Accident Cover
Free The Company Shop membership
Free Will Service
Concerts for Carers
*Benefits require completion of a 12-week probationary period before they can be accessed.
