Senior Programmes Officer

Job description The Department of Engineering is looking to recruit a Senior Programmes Officer, who will be responsible for managing the delivery of administrative processes. Aspects of the role include training colleagues on administrative processes, collaborating with the Programmes Manager on process revision, leading the team in completing all administrative processes related to the student lifecycle, building and maintaining positive work relationships with our stakeholders, and sharing management of all assessment-related work with the other SPO. The role will include line management responsibilities of programme officer/s and will report to the Programmes Manager. The department is based at our Strand campus. The Senior Programmes Officer provides essential support to students and academics and colleagues in the Department of Engineering and wider Faculty. Working in a fast-paced environment, the role includes taking responsibility to resolve complex queries and issues, . It will require you to use databases and Microsoft Excel to maintain accurate student data and deliver a high-quality service across the student lifecycle. Working with colleagues to plan and coordinate a varied set of activities, you will have opportunities to further develop your knowledge of engagement and processes and be part of professional networks promoting best practice. As part of the King’s community, you will work alongside inspiring academic staff, administrators, and students. Information on the Department of Engineering and the Faculty of Natural, Mathematical and Engineering Sciences can be found at the following links: https://www.kcl.ac.uk/engineering https://www.kcl.ac.uk/nmes The Department of Engineering is located within the Faculty of Natural, Mathematical and Engineering Sciences. Together, we support an inclusive culture and diversity for our staff and students. We are committed to encouraging further growth from diverse groups, and we welcome applications from people of all abilities and currently under-represented groups, which we can support with our range of flexible and inclusive benefits. Benefits Benefits include extensive and varied-focused training and on-the-job learning. We support our staff to manage their work/life balance, with flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, the Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus additional Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at www.kcl.ac.uk/hr/staffbenefits/index This is currently a hybrid role and role holder would spend part of their working week on campus and part of the week working remotely. This post will be offered on an indefinite contract. This is a full-time post - 100% full time equivalent