Senior Support Assistant

The Promoting Independent Living Service (PILS)  is a CQC Registered Service that supports citizens with learning disabilities to live independently within their own homes.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
Our ValuesIn line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?You will be one of 2 Senior Support Assistants in a complex of 10 flats and provide line management to a team of Support Assistants.

Staff work together to develop Service Users' life skills enabling them to navigate all the challenges of living independently, with guidance, support, advice, and sometimes drawing on their own experiences.   

The rewards of seeing Service Users achieve are so uplifting to all involved and are a great motivation for the days that might not go to plan.

As well as providing support to our Service Users you will provide line management support to your team holding regular meetings and supervision sessions with them.

Your good rota management skills will ensure that the tenancy is adequately staffed at all times,

You will be required to attend Service User Reviews, complete support plans, positive handling plans, audits, and Health & Safety checks at the properties. 

The service cover is required 24/7, shift work will be required. These can be a 7 am or 8 am start for an early shift. 2 pm – 4 pm if on a late shift finishing at 10 pm or 11 pm if on a sleep-in, meaning that you will sleep at the property over- night and begin work the following morning.

You will work a 6-week rolling rota pattern, including bank holidays, weekends, and sleeping-in shifts. You will have several identified office days where you can arrange for your supervision to be completed. These are at our office in Dover Street and are 8:30 am – 4:30 pm.

IF YOU CANNOT COMMIT TO ALL OF THE ABOVE THEN PLEASE DO NOT APPLY

 If you would like to visit the support living accommodation or find out more about the role please contact malcolm.shiner@coventry.gov.uk

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

 
Who are we looking for?As a Senior Support Assistant, you will be a key team member, providing high standards of person-centred support to our Service Users. Through a creative and caring approach, you will build good relationships with service users, supporting them in the planning of goals and living as independently as possible, while leading a team of Support Assistants to achieve positive goals for our Service Users

You will have a Diploma 3 in Health and Social Care or equivalent/ or be committed to achieving this within the agreed timescale from appointment to the post.   
Experience with working with adults with learning disabilities.
To have a good knowledge of safeguarding, policies and procedures.
To work with management to ensure that all Tenants’ needs are being met to support their outcomes.
The ability to lead, and work as part of a team, using own initiative and responding flexibly to the needs of Service Users promoting dignity, respect and choice at all times.
The ability to manage a staff rota system ensuring adequate service cover is maintained at all times
To have the ability to assess service user needs, record and maintain records both paper and electronic and monitor accordingly, to communicate and liaise with Management, colleagues, Service Users, relatives and with other professionals, on a day-to-day basis.
Basic Knowledge of different electronic programs, Word, Excel, PowerPoint etc, and a willingness to learn new programs to support you within your role.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date: 15th May 2024.  All interviews will be face-to-face only due to on-the-day assessments.
About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies