Service Administrator

To provide administrative support to the Service Department to ensure the smooth running of site installs, service work and spares contracts.

• Responsibility for organising the correct documentation to enable the Field Service Engineers to travel to customer sites.  To include (but not limited to) :
  
  • Accurate training records, in conjunction with the H&S Team
  • Appropriate medical records
  • Complete travel arrangements
  • Travel Visas
  • Passport documentation
• Organisation and coordination of medical appointments for vaccinations and check-ups in line with Field Service down time and availability.
• To assist in the smooth operation of dispatching tapchanger spares kits to customers.
• Scanning/cataloguing drawings and other historical data.
• Order input.
• Handling customer enquiries.
• Progress chasing.
• Processing of timesheets and expenses.
• Stationery and workwear ordering.
• Control of lease vehicles.
• Processing warranty claims.
• Ensure spreadsheets (Diary Hours/KPI’s) are updated weekly/monthly.
• Update site requirements in a timely manner, which will involve interpreting drawings.
• Creating purchase requisitions.
• Creating site packs.

• Proven track record in a similar role.
• NVQ in Business and Administration or similar.
• Product knowledge of transformers and associated equipment would be preferable.
• Proven track record in developing and maintaining highly effective working relationships at all levels. A clear understanding of Microsoft systems and related software, especially Microsoft Word, Microsoft Excel and Microsoft Outlook.

BRUSH Transformers provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.

A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.