Service Administrator/Coordinator – Resources

What's involved with this role:
Temporary Service Administrator/Coordinator – Resources
Job Ref: WECA 5245328
Pay Rate: Up to £13.67 per hour PAYE depending on experience
Hours per week: 37 Monday – Friday, 8.30am to 5pm
Role Length: This opening assignment is for 3 months
City: Bristol
Hybrid working available
Reporting to the Head of Service for Employment & Skills, the Service Administrator/Coordinator will support the delivery of all of our key initiatives, focussing primarily on supporting the Head of Service and her senior management team with their wide remit to manage external relationships, oversee delivery and manage risks and issues on a day to day basis.
Key Responsibilities:
Provide administrative support to enable development and delivery of skills initiatives across the entirety of the Employment & Skills portfolio.
Provide support in developing and maintaining reporting, oversight and governance of the portfolio on a day-to-day basis which is up to date, accurate, and meets service and wider CA needs.
Deal with email, face-to-face and phone enquiries from external contacts and stakeholders, triaging queries and replying to enquires. This is a vital element of the role so the post holder must be a confident communicator and able to adapt their communication style and method to support the service user.
Establish and support the wide range of strategic panels, groups and meetings to ensure that the Head of Service and her team are engaging fully with sector and organisational leads – this will include the regional Employment & Skills Advisory Panel, the FE Principals Group, the Skills Officer Group, and any other key groups convened on an adhoc basis
Ensure all strategic senior level meetings receive agendas & papers in a timely fashion and ensure clear and simple notes for each meeting.
Manage the Head of Service diary to ensure that strategic meetings can be attended and are prioritised.
Establish and maintain action registers and ensure that these are fully managed such that actions needed are delivered, by internal or external partners as required.
Support the management and maintenance of all reporting and governance. processes, ensuring the timely preparation and submission of reports and papers.
Work with the People & Skills Comms Manager to ensure the Service is accurately represented in external communications and to ensure that programmes, projects and achievements are promoted.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
Educated to degree or equivalent level in a relevant subject or able to demonstrate equivalent experience.
Experience:
Minimum of 12 months in a similar role, or context and ideally within a public sector organisation.
The role would suit an experienced administrator or some one with experience of supporting senior managers
Experience of communicating (written and oral) with a wide range of people.
Experience of co-ordinating meetings, setting agendas and managing forward plans.
Experience of collating, analysing and presenting data effectively.
Experience of applying project management discipline to co-ordination of a work programme.
Experience of working with staff at all levels of an organisation to complete tasks.
Skills & Abilities:
Able to work with minimal supervision as part of a multi-disciplinary team.
Highly organised with the ability to prioritise work independently, and work across a wide range of tasks on a daily basis.
Ability to co-ordinate a complex series of meetings and programmes, organising meetings and taking notes accurately.
Good communicator with excellent attention to detail and a high ability of written English.
Strong people skills with demonstrable experience of working with a range of stakeholders.
Ability to work flexibly and able to work with new streams of work where processes are yet to be refined.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: WECA 5245328
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.