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Salary- Up to £26,500 starting salary plus bonuses providing a £30,000 annual on-target-earnings.
- 8:00am-5:00pm Mon to Fri with 1 in 4 Sat 8:00am-12:00pm.
- Full manufacturer authorised training and excellent company benefits.
Reporting to the Service Manager, you will work alongside another Vehicle Service Advisor team as well as a workshop team, you will be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
Do you need previous Vehicle Service Advisor experience? In short, no!
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly advantageous however our client is very open to considering candidates from outside the motor trade with a strong track record in customer service and an interested in starting a new career. A UK driving licence with minimal points is however essential. Liaising with the vehicle manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous but is not essential.
What's in it for you? For your hard work as a Vehicle Service Advisor our client is offering:
- Starting salary up to £26,500 per annum pending experience.
- Monthly incentivised bonus scheme providing an uncapped annual on-target-earnings of £30,000 per annum.
- 29 days annual leave allowance (including the bank holidays).
- Access to full in-house and manufacturer approved training.
- Workplace pension scheme.
- Various company benefits including life assurance, staff purchase discounts, on-site parking, cycle to work scheme and mental health support.
- Opportunity to work within large multi-site family run dealer group operating for over 96 years.
- Working hours from 8:00am-5:00pm Monday to Friday and 1 in 4 Saturdays 8:00am-12:00pm.
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
