Service Co-ordinator

SYK Recruitment are working with an established Plant Solutions Company in the Norton Canes area who are looking to recruit a Service Co-ordinator to join their admin team. The company has an enviable reputation within the rail and civil engineering industries as a leading supplier of safety and mechanical inspections for heavy duty lifting equipment and plant machinery.

Service Co-ordinator Roles and Responsibilities

• Planning, booking and organising Maintenance, services inspections for our field based engineers.
• Compliance administration
• Communicating with our customers, ensuring they are updated at every step of their journey.
• Manage all inbound and outbound telephone calls.
• Processing all paperwork & documentation for each job.
• Assist, where required, our team of engineers and your Line Manager with adhoc administrative duties.

Service Co-ordinator Requirements

• Proven track-record of scheduling/diary management within a fast-paced multi-trades service environment.
• Good geographical knowledge of the UK, experience of planning for nationwide field-based teams ideal.
• Knowledge of RISQS
• Strong customer service skills.
• Excellent organisational skills and a pro-active mind-set.
• Self-motivation, ability to work well as a small team.
• Able to multi-task and work to tight deadlines
• Minimum of 5 GCSEs (or equivalent) A-C grade.
• At least 3 years' experience in a similar role.
• 1 Year of Customer service is preferred
• 2 Years of Administrative experience is required
• Flexibility and able to commit to an 8.30am-4pm Monday - Thursday & 8am - 3.30pm Friday.

Service Co-ordinator Benefits

• Hourly Rate from £10.97 per hour
• Norton Canes
• 28 Days Holiday (Inc Bank Holidays)
• Familiarisation training for job role
• Pension
• Private Health Care (After 6-month Probation period)
• Quarterly company events
• Opportunity to climb the ladder to management position

If you are interested in this Service Co-ordinator role, please apply or contact Jack Brown at SYK Recruitment

Ref - 69136