Address
Form of work
SalaryService Manager
12 Months FTC
Learning and Physical Disabilities
Blackpool
£30,000- £40'000
Highly experienced Service Manager required to work for a charity that supports adults with Complex Needs, learning, physical disabilities.
As a Service Managers you're responsible for ensuring that the highest standards of service quality, performance, and improvements are achieved. To support the Area Manager in the implementation and delivery of service monitoring and development and to contribute to the strategic direction of local services. To provide excellent leadership of the teams within their area of responsibility through embodying the values of the organisation.
The Service Managers role is challenging and would see the successful applicant taking a key and pivotal operational role in managing and transforming Services. A key part of the role will be to work alongside the Area Management team, to ensure the transformation plans are understood and delivered to the required standard. This is a fantastic opportunity to further develop the Team and our service and by being able to lead on good practice and ensuring excellence in service, you will provide management support whilst supporting people to build community relationships.
Duties-
Overall responsibility for quality and consistency across the service.
Act as a CQC registered manager (as required)
Responsible for QA checks and measures and KPI returns.
Alert and report any safeguarding issues in accordance with local and statutory guidelines and protocols.
Ensure all statutory and legal requirements are maintained and appropriate reporting procedures are implemented if required
Oversee and maintain contact with internal and external stakeholders
Build and develop community links and relationships with external agencies/providers to support the people we support to build community links.
Requirements-
Level 4 or L5 Diploma in Health & Social Care or equivalent.
Extensive experience as a Service Manager and supporting people who have a learning disability
Have experience of managing teams and leading the development of new services.
Have knowledge of current CQC fundamental standards and experience of working within CQC and other relevant legislative requirements.
Are a car driver and have the use of a vehicle for business purposes
On call duties
Flexibility with hours as and when required
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