Address We are recruiting for an experienced Service Manager for our service at Holly Court, Merseyside.
Ideally, you would have experience with multiple or large site management skills someone and previous working knowledge of working within mental health / L&D, autism is essential
Northern Healthcare provides mental health recovery services across many regions within the UK. Our services consist of supported living and community outreach services which provide our residents and service users with access to 24-hour support from experienced clinical and support staff.
As a Service Manager, you will be responsible for supporting the service in the provision of a high-quality service for, residential care and employee engagement, providing strong and effective leadership to the onsite team and for the overall day to day running and strategic direction of the service.
Who we are looking for?
An experienced, strong and compassionate Service Manager to build and help lead our new team. You must have strong and effective leadership skills and a L& D background (Learning & Disabilities) and be committed to the values, passion, and determination to put people first, whilst supporting people with learning disabilities or mental health illnesses.
You will be providing guidance and act as a role model whilst providing the effective delivery of the service with a multi-disciplinary team with a positive culture of support care to our service user.
Not every day is the same, and it can be quite challenging at times, but the rewards are truly amazing to see our residents improving with the support we provide!
What qualifications or experience are required for this role?
Candidate must have at least 3 years of experience as a Service Manager/leadership role.
You will have an NVQ level 5 in Social Care or willingness to work towards this
CQC registered management experience essential/required.
Ideally, you will have experience in a supported living environment. Must have a L& D background (Learning & Disabilities)
Where you’ll be working
The role is a full-time position working 37.5 hours per week at our service in Shipley. This role requires a level of flexibility as you will have the option to join the out-of-hours on-call rota, which can include evenings and weekends.
Employee benefits
Competitive Salary
Company pension scheme and contribution.
The equivalent of 33 days annual leave (inc. Bank Holidays).
Enhanced maternity, paternity and adoption pay.
Free enhanced Disclosure Barring Scheme (DBS).
Free car parking at the majority of our services
Career development & Training
Career development and recognition scheme.
Train towards NVQ in Health and Social Care.
Support with further studies
Induction and buddy programme.
Apprenticeships route
Awards and recognition
Refer a friend scheme with Care Friends
Employee recognition scheme.
Annual employee awards.
Monthly NHC Values Champion Awards
Employee Wellbeing
Paid Sick pay.
Option to purchase 5 days extra annual leave.
Group Life Assurance scheme.
Group Income Protection.
Flexible working week.
Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
Site Wellbeing budget.
Access to discounted products and services through the Blue Light Card scheme.
Your responsibilities
Ensuring that our service users are at the heart of everything we do.
Working positively and collaboratively with other colleagues within the team
Work within and implement our policy and procedure, including confidentiality and safeguarding.
Understanding and experience of CQC requirements and clinical governance and the knowledge and skills to meet their requirements
Develop and maintain good working relationships with all key stakeholders
Commitment to the delivery of high-quality care
Has a demonstrable belief in a values-led approach whilst working with service users
In-depth knowledge and understanding of the complex needs faced by service user
Has excellent organisational and communication skills
Ensure a ‘person-centred’ approach is at the forefront in everything we do.
Have a ‘can do’ attitude with a hands approach with dedication and commitment
Responsible for working towards and meeting the service targets and objectives
DBS Disclosure
Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and It is important that all applicants are aware of individual responsibilities when working with vulnerable adults, whilst promoting safeguarding of our service users.
