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Form of work
SalaryA British construction, services and property group has need for a Data Apprentice to help assist with the completion of monthly analysis and production of reports.
This is a blended IT and business role, delivering insights into several functions and departments across the organisation.
Key Duties
- Complete analysis and produce reports each month, to identify trends and areas of concern for review and actions.
- Complete audits on key areas that impact customer experience, and highlight finding to relevant stakeholders.
- Participate and contribute in meetings and presentations.
- Automate reports by assisting in development of the Power BI Dashboard.
- Assist in producing the monthly Service Performance pack, from the monthly audits and reports.
- Assist in confirming accuracy of 3rd party providers reporting and SLA performance.
- Produce ad-hoc reports and audits
About you
To be an Service Performance Data & QualityAnalyst Apprentice, you must be a data enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 20-month Apprenticeship has a salary of £20,000 per year. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining internationally recognised Level 4 data qualifications.
Skills and personal qualities required
- Experience of MS Office 365.
- Experience at intermediate skill level of Excel (Formulas, Pivot tables & Charts).
- Ability to recognise what required data needs importing for analysis and reporting.
- Identifying relevant data fields/data source & exporting data from data sources into excel (e.g. SQL, ITSM tool).
- Competent in formatting raw data from single and multiple data sources & arranging within excel in preparation for analysis.
- Ability to analyse data through use of pivot table and graphs to validate the data.
- Identify trends, highlights, and issues from the basic reports.
- Ability to use insights to identify the story behind the data.
- Capable in arranging reports into an appropriate presentable format (e.g. Powerpoint/email).
- Basic level of presentation skills.
- Requirement to learn the fundamentals of Power BI.
- Requirement to learn the fundamentals of ITIL.
- User experience focused mindset.
- Self-motivated, result oriented, able to work in a team and on own initiative.
- Ability to successfully work across different teams and organisations.
- Ability to establish, maintain and develop strong relationships with key stakeholders and communicate effectively.
- Ability to understand and anticipate the needs and requirements of IT service consumers to ensure that service contributes to business outcomes.
- Business-focussed, service-driven mindset
Next steps
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an apprenticeship.
Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.
Reference code: JT1242
