Site Administrator - Pruh Orpington

Site Administrator

PRUH - Orpington

Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Site Administrator to join their team at PRUH, Orpington.

Purpose of the role

Provide professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by consolidating and streamlining administrative operations, creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.

Responsibilities

• Request, acquire and validate quotations for both renewals and new external contracts by working closely with Biomedical Engineers
• Create purchase orders for both renewal and new external contracts in the electronic purchase order database (EPOD). Create delivery notes for external contracts as services are received.
• Administer external contracts and manage the external service reports in EQUIP, our computerised maintenance management system (CMMS). Ensure completeness of documentation and that all equipment on contract is serviced in a timely fashion
• Create PO requests for parts, goods and services as needed
• Purge site data, identify problems and co-ordinate resolution
• Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures
• Exceed contract KPI’s to ensure customer satisfaction
• Maintain spare part stock wherever necessary
• Maintain service documentation in line with business requirements
• Liaise with 3rd party suppliers for spare part and contract quotations
• Ensure data integrity within the management systems
• Deal with OEM service staff and management when required
• Attend customer meetings when required
• Improve productivity and reduce operating expenditure
• Participate in and promote the growth of business
• Provide support on equipment acceptance and decommissioning

• Monitor test equipment calibration dates and send for recalibration when required

Essential Skills

• Excellent customer relationship skills
• Strong organisational skills
• Excellent communication skills
• Good analytical skills

Experience

• Knowledge of MS Office suite, PowerPoint, Access, Publisher, Excel
• Ability to manage substantial workloads, prioritising as appropriate
• Superior integrity and discretion, as role involves dealing with Executive level, highly sensitive information

Benefits

• Royal London Pension - 5% employer contribution
• Death in Service Scheme after probation - 4 times salary
• Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)

A DBS Enhanced Disclosure is required for all applicants.

If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on 01702 46 44 44 or forward your CV to louise.sand@121personnel.co.uk.