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Form of work
SalaryStudent Academic Affairs Team Officer
School/Department: Centre for Quality Enhancement
Salary: £38,273 - £45,611
Closing Date: 3 July 2024
Reference Number: 029002
Campus: Any campus
Full-time/permanent
- ABOUT US -
We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland.
Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer.
- THE ROLE -
The Student Academic Affairs Team is a new Department based in the Centre for Quality Enhancement within the Learning Enhancement Directorate. The team will be responsible for Policies, Procedures, Processes and Practices for two key areas across the University:
1. Early Resolution and Case Handling
Provide procedural advice, guidance, and support with student complaints, appeals academic misconduct and student conduct. This area ensures student cases are handled appropriately and fairly at all stages of the process.
2. Student Investigations
Oversee and undertake investigations into Disciplinary, Complaints and Appeals. The area of Student Investigations ensures that there is an adequate pool of trained Formal Investigators across the University to ensure the provision of an efficient, timely and effective service to meet the needs of the Students and the wider University.
- ABOUT YOU -
- A Degree, or equivalent qualification.
- Substantial administrative experience in an educational setting, preferably Higher Education or the ability to demonstrate adapting to new working environments.
- Experience of investigating, fact finding and making evidence-based decisions to ensure that outcomes are measured and proportionate, ensuring remedies are actioned to minimise further issues, concerns or complaint escalation.
Please find out employee benefits on our website.
For further information and to submit your application, click APPLY NOW.
Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working.
