AddressSupport Officer
Permanent, Full Time
£23,178 - £24,398 per annum
Floating Support in and around Berkshire, West Berkshire and Oxford
More about the role:
Are you looking for a rewarding job that helps people to live safe, happy and independent lives?
Responsibilities include, but are not limited to:
- Assess all new tenants and allocate beds according to procedures,
- Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum
- Ensure that tenancy/license is upheld
- Carry out risk assessments as necessary, liaising with other agencies where appropriate
- Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them
- Carry out designated H&S checks and facilities management of the building and liaise with internal departments This role will require working alone more often than not so discipline and self-motivation is key.
At A2Dominion Care & Support we are transforming our services to being person-centred within a psychologically informed environment. If you’re not sure what this means – don’t worry as you’ll receive full training as part of your induction.
More about you:
You won’t necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable. We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow.
- Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.
- Experience of providing support to diverse client groups
- Ability to communicate effectively at different levels
- Driving License and use of own transport
If you don’t tick every box above, don’t worry – however there are a few essential requirements of the role which you’ll need to fulfil in order for us to take your application further:
- You must have the right to work in the UK – unfortunately we are unable to sponsor visa applications.
- You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
- You’ll need a Disclosure & Barring Service (DBS) at the Enhanced level – don’t worry, we will pay for this and any subsequent renewals. We may still be able to consider applications from candidates who have disclosures on their file – please contact us to discuss this.
- You should be able and willing to work flexibly across similar Care & Support services within a reasonable distance from your main base (transport costs reimbursed) in support of colleagues elsewhere – remember, this works both ways!
About us
We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.
We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.
Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
If you’ve read about this opportunity and are excited about working for us, but you’re not sure if you’re 100% confident with your experience – we’d still love to hear from you! Just make an application and we’ll be in touch from there. We welcome all applications regardless of race, gender, ethnicity or sexual orientation.
