System Process Analyst - Insurance - Hybrid

System Process Analyst - Insurance - Hybrid

System Process Analyst

BPM, Six Sigma, Lean, Agile

City, London/ Hybrid (2-3 days in the office)

Permanent

GBP65,000 - 80,000 per annum + benefits + bonus

My client is a global Life Insurer and they are looking for System Process Analyst to join their Global Technology Solutions (GTS) team in London (with remote working too). The existing team operates on a global basis and they are looking for a System Process Analyst to be part of the team to improve systems and process efficiency and effectiveness.

This role will suit someone with drive and enthusiasm for Technology process improvement and identifying efficiency gains. The successful candidate will bring external experience and expertise of mapping processes in a common uniformed way to ensure relevance and continued maintenance, ensure clear operate model and high quality service standards sharing best practice and engaging with key stakeholders and 3rd party vendors.

This role is a fantastic opportunity to join and create a new Technology Systems and Performance function.

Duties

• Review and analyze Systems within GTS scope and determine improvement plans whether system or process related.
• Identify any gaps in systems and processes and identify the remediating actions needed by teams or 3rd party suppliers.
• Identify technology process touch points with wider teams such as risk, finance and TPRM and engage with process owners to ensure alignment.
• Use operational excellence mindset with the aim of streamlining, and continuously improving GTS.
• Draft and develop as-is and to-be process maps, workflows, procedures, and service catalogs to support strategy.

Required skills:

• Managed or delivered global based technology services across multiple regions.
• Experience and clear knowledge of system and process improvement management
• Business or technology experience; focus in business Process Management (e.g ITIL, BPM, Six Sigma, Lean, Agile)
• Experience and knowledge of process-based technology framework
• Experience within Insurance or Financial Service Solutions would be essential however, other regulated industry experience would be considered.
• Good relationship skills and proven ability to work with multiple stakeholders.
• Ideally a knowledge of SAP, People Soft or Actuarial platforms including planning, reconciliation, valuation & risk - desirable

System Process Analyst

BPM, Six Sigma, Lean, Agile

City, London/ Hybrid (2-3 days in the office)

Permanent

GBP65,000 - 80,000 per annum + benefits + bonus