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SalaryOur administrators are a vital part of our team and, without them, we couldn’t provide high quality care to the large number of clients across the county.
If you have good keyboard, administration and computer skills, along with an excellent telephone manner, and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member, we will support you to develop your skills and knowledge and there will be opportunities for you to attend regular training as well as your yearly personal development review.
If you enjoy working in a fast-paced environment, have a flexible approach and the ability to adapt to changing priorities, then this could be the role for you!
- To take day-to-day responsibility for the administration and secretarial service to the Bucks Psychological Therapies Pathway, to include receipt and sending of mail, typing, filing, photocopying, events and meeting arrangement and distribution of information to staff.
- To administer a clinic-based system for both psychological assessment and treatment vacancies.
- To act as point of contact for routine contact with service users and relatives, GPs and other referrers over administrative matters, ensuring at all times that clinically acceptable professional boundaries are maintained.
- To ensure clinicians’ diary details, meetings and appointments are entered appropriately, to ensure that arrangements are changed in cases of emergency or clinician sickness.
- To sensitively handle and accurately record confidential telephone calls, complaints, contact with patients, carers and staff, complex referral queries, to signpost and redirect queries as appropriate.
- To maintain accurate and timely database and electronic filing records, liaising with different parts of the service as necessary, and generating reports as required.
- To assist in the organisation, collection and preparation of information for routine audit and training purposes.
- To be responsible for prioritising work, assessing urgency and co-ordinating completion and output with staffing rotas.
- To order and log equipment and maintain office and stationery stocks, using e-procurement or other relevant Trust systems.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
