Team Assistant

Fixed term contract for 6 months

This is an exciting opportunity for someone who is keen on providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the Reactive Repairs Contract Services team.

What you ll be doing

• Assist others in the department to ensure efficient and effective administrative practices and resolve administrative and other queries related to the work of the department.
• Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary.
• Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes.
• Book appointments, update calendars and arrange travel and accommodation as required.
• Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department s area of work.
• Develop and maintain administrative and office systems, databases and spreadsheets, as required.
• Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.

This is a full-time, 6 month fixed term contract. You will be based at our office in Croydon, with the options of working in a hybrid way when appropriate and agreed with your manager.

What you'll have

• Knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations.
• Computer skills sufficient to operate an on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
• Ability to use a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets, and databases.

Closing date: 25th February 2024 at 23:59pm. Please note that we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it s about celebrating differences of thought, opinion, experience and perspective of each individual. We re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.