Team Assistant

This is an exciting opportunity for someone who is willing to provide a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the Direct Services voids team.

Reporting to the Voids Service Manager, you will be responsible for the administrative support to the Voids Managers and Voids Service Supervisors. As the Team Assistant, you will support others in the department to ensure efficient and effective administrative practices and resolve administrative and other queries related to the work of the department. You will also intercept and screen telephone calls, emails, and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary.

You will be based at our Tramsheds Hub in Croydon, where you will generally be expected to work on site 5 days a week.

What you'll have 

• Knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations.
• Knowledge of computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Understanding of oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
• Experience in using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets, and databases.

Advert closing date: 1st January 2024 at 23:59

About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you
•    Pension
•    Life assurance
•    Healthcare cash plan
•    Eyecare & dental
•    Birthday leave
•    Retailers discounts
•    Cycle to work
•    Buy & sell annual leave
•    Season ticket loan
•    In-house academy & career development
•    Flexible working

Inclusion and Diversity 
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.