Company

Victim SupportSee more

addressAddressStafford, Staffordshire
type Form of work- Permanent, Full-time
salary Salary£29,000 a year
CategoryCustomer Service

Job description

We have an exciting opportunity for a Team Leader - Dedicated Services to join the New Era team in Staffordshire, working 37.5 hours a week. You will be responsible for a multi-faceted team working across all risk levels and with children and young people, ensuring swift, effective and responsive services for partners.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough
Staffordshire
Office location
Victim Support, Suite 3, St. John's House, Weston Road, Stafford ST16 3RZ
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Mon-Fri 9-5 (Occasional Saturday working)
Basic Salary
£29,000 per annum
Contract type
Permanent
DBS required?
Yes
Police vetting required?
Yes
Closing Date
03/04/2024
Ref No
5466

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Stafford but will be expected to manage the team pan Staffordshire and Stoke on Trent.

As a Team Leader you will be:

  • Managing dedicated caseworkers
  • Leading on partnership development with referral sources
  • Assisting with performance management and insights into the service

You will need:

  • a good understanding of domestic abuse
  • good organisational skills
  • managerial experience

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Refer code: 3110131. Victim Support - The previous day - 2024-03-30 14:02

Victim Support

Stafford, Staffordshire
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