Company

Home OfficeSee more

addressAddressGlasgow, Scotland
CategoryAdvertising & Marketing

Job description

Details

Reference number

345535

Salary

£34,350 - £36,755

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

HO - Immigration Enforcement - Foreign National Offender Returns Command (FNO RC)

Type of role

Operational Delivery

Working pattern

Full-time, Part-time

Number of jobs available

3

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Glasgow

About the job

Job summary

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page.

Job description

Foreign National Offender Removal Command (FNO RC) is responsible for deporting Foreign National Offenders (FNOs) who commit serious criminal offences. We progress FNO's cases while they are in prison or in the community and progress these cases so offenders can be deported from the United Kingdom.

As FNO RC regularly evolves to meet new challenges, it is essential that the successful applicants can adapt to changes and that they are poised ready to support and fulfil business demands.

This is an extremely demanding role, with the post holder being responsible for:

  • Managing a team of a minimum of up to 10 Executive Officer caseworkers, working alongside technical specialists to provide mentoring, coaching, and support in casework and personal development. The post holder needs to have the ability to deal with a variety of conflicting and changing priorities, often under pressure without losing sight of the need for accuracy.
  • The allocation of cases to the team and subsequent monitoring to ensure caseworkers are progressing cases in a timely manner and any detention/deportation work complies with strict legal guidelines.
  • Oversight of all cases held on team allowing us to maximise deportations and case conclusions. Focus is given on progressing deportations as early in the Early Removal Scheme (ERS) period as possible.
  • Working alongside the SMT, reporting on caseworker performance and providing accurate MI stats as required.
  • The management of all aspects of attendance management and/or conduct issues.
  • Ensuring monthly check in meetings are conducted with all caseworkers in line with agreed timescales, discussing staff wellbeing and promoting continuous improvement in methods and ideas.
  • Extensive collaborative working with a wide range of stakeholders including other areas of IE/UKVI and external stakeholders such as the Police, CPS, HMPP’s and HMCTS.

There is also the potential for additional opportunities that seek to improve the wider command through the contribution of ideas, suggestions and process improvements.

Person specification

Successful candidates will be responsible for (but are not limited to) as Team Leaders:

  • Driving performance through effective case progression to support early decision making, using accurate management information, identifying and resolving blockages whilst monitoring caseloads and expected performance levels.
  • Identifying underperformance and ensuring the appropriate support is given to rectify.
  • Prioritising and working towards short deadlines to complete decisions to maximise case progression and/ or in response to litigation.
  • Representation at case progression panels and compliance with their actions and recommendations.
  • Identify and progress the early documentation process for FNOs to support ERS removal.
  • Making quality, fair, and immediate decisions about whether cases should enter the detention estate, relaying those decisions to referring officers effectively and calmly; In accordance with Service Level Agreements.
  • Ensuring that within this assessment, vulnerability and special needs of the subject have been considered, including management within an Immigration Removal Centre (IRC) prior to removal.
  • Contributing to briefings and submissions for ministers, senior officials, and other colleagues within tight deadlines.
  • Continuous improvement of process, practice, and culture to encourage innovation and maximise productivity.
  • Quality assuring and authorising decisions and reviews in line with Home Office procedures.
  • Ensuring data accuracy is maintained on Home Office systems.

Essential criteria

  • Have excellent interpersonal skills to work closely with staff and managers at all levels, offering challenge where necessary and inspiring team members to deliver excellence.
  • Be an effective communicator, confident in delivering key messages to staff.
  • An inspiring and motivational leader who builds strong teams with ‘can do’ capability.
  • Track record of effective stakeholder engagement and management.
  • The ability to work to tight deadlines, whilst maintaining quality.
  • The ability to work on your own and lead a team remotely.

Desirable criteria

  • Line Management experience.
  • Experience of managing, and learning from, change and continuous improvement.
  • Working knowledge of immigration processes, policies, and legislation.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Changing and Improving
  • Communicating and Influencing
  • Delivering at Pace

We only ask for evidence of these behaviours on your application form:

  • Leadership

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to complete:

  • a statement of suitability (personal statement) (maximum 1000 words)
  • provide evidence of the Lead behaviour Leadership (250 words maximum)

Further details around what this will entail are listed on the application form.

Please note, the statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job advertisement.

For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement

For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links – Behaviours

The sift will be held on the Lead behaviour Leadership and the statement of suitability (personal statement).

However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.

The statement of suitability will be scored first for all candidates. Those candidates who achieve the minimum pass score for the statement of suitability, will progress to a further sift where the Lead behaviour Leadership will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their Lead behaviour Leadership scored and will therefore only receive a sift score for the statement of suitability.

If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions on the behaviours listed within the advert.

Please Note:

Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here.

Problems during the application process

If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.

Please note, we cannot make amendments to any part of the application.

Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref 345535 CLOSING DATE 2nd April 2024.

For reasonable adjustments queries or requests, please see details with reasonable adjustments section.

Tie break decisions

The strengths and behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.

Sift and Interview dates

Sift is expected to take place week commencing the 1st April 2024.

Interviews are expected to take place week commencing the 22nd April 2024.

We will try to meet the dates set out in the advert, however on occasions these dates may change.

Interviews will be carried out via video. Candidates will be required to have access to:

  • A laptop (personal or work) with a working webcam
  • Good internet connection
  • Microsoft Teams

Further Information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

Reserve List

Where a competition identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.

Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.

Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.

Candidates Please Note:

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.

If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Candidates Please Note: There is no shift working requirement, and therefore no AHW allowance available for this role.

Part Time Working

The minimum requirement for this role would be 30 hours per week.

We encourage applications from candidates who wish to work part-time however, unless specified in the advert, part-time opportunities cannot be guaranteed in frontline roles due to the 24/7 operational nature of the business. Those wishing to work part-time should notify the vacancy holder as soon as a provisional offer of employment is made to explore whether this can be accommodated. Please note that full shifts (of up to 12 hours) will be required even if a part time contract is sought.

Please note that not all work patterns can be supported within this role, successful candidates should discuss work patterns with the vacancy holder ahead of accepting any offer.

Flexible working

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
  • Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    Home Office Resourcing Centre
    Email :
    HORCCampaignTeamIE@homeoffice.gov.uk

Recruitment team

    Email :
    HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Benefits

Childcare, Company pension
Refer code: 3022505. Home Office - The previous day - 2024-03-19 08:43

Home Office

Glasgow, Scotland
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