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SalaryService Charge Team Leader needed - Birmingham / Hybrid Role
We are a leading Housing Association committed to building quality, affordable homes, and sustainable communities. We are currently seeking a dedicated and experienced Service Charge Team Leader to join our dynamic team.
Job Description: The Service Charge Team Leader will be responsible for managing the service charge team and ensuring the accurate and timely delivery of service charges to our residents.
Key Responsibilities:
- Lead and manage the Service Charge team, ensuring high performance and continuous improvement.
- Ensure accurate calculation and allocation of service charges in accordance with lease agreements and legislation.
- Prepare annual service charge budgets and end of year reconciliations.
- Liaise with internal and external stakeholders to resolve service charge queries.
- Implement and maintain robust systems and processes to improve service charge management.
Qualifications and Experience:
- Proven experience in a similar role within a Housing Association.
- Strong understanding of service charge legislation and best practices.
- Excellent leadership and team management skills.
- Strong numerical and analytical skills.
- Excellent communication and stakeholder management skills.
