Technical Administrator

Citrus Recruit are excited to be recruiting for an existing client for a Technical Administrator role.You will be working in a small friendly office and supporting the sales team with all administration duties whilst having responsibility for customer accounts and supporting the Operations Director with different functions across the business. There are elements of this role that will be client facing, so you must be confident with speaking to customers on the phone, on email and face to face. The suitable candidate will have a technical background, either in a similar sales administrator role or a graduate with a technical/ engineering degree. There is progression available, with the majority of long-serving team members having started in support functions. Responsibilities & day to day duties As a Technical Administrator you will be responsible for:

• Handle daily administrative tasks to support the sales team.
• Managing customer accounts and maintaining excellent customer service at all times
• Generate and process sales orders accurately and efficiently.
• Prepare and send technical quotations to customers, addressing enquiries and providing necessary information.
• Prepare and present reports for the sales team and customers
• Interact with customers and suppliers, building relationships and addressing any issues or concerns.

Skills & experience required.

• A precision optical, photonics or a technical/engineering background - either in a similar sales administration role or a recent graduate
• Understanding of Engineering Tolerances would be beneficial
• CAD/Drawing experience - ability to understand technical drawings
• Experience of communicating with customers by telephone or face to face
• Confident speaking with clients
• Ability to be proactive and use initiative
• Computer literate - A very good knowledge of MS Word/Excel and Outlook.
• A good knowledge of
• Sage would be advantageous
• Driving License - to be able to visit clients

Benefits

• Salary of up to GBP28,000
• 21 days holiday plus bank holiday
• Pension - enhanced pension with tenure
• Flexibility with hours
• Car parking

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.