AddressThe Claims Handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation.
#INDHP
Key Accountabilities
· To pro-actively manage a caseload of motor claims
· Maintain accurate data on relevant case management system
· Comply with set client SLA’s
· Ensure quality service standards and productivity levels are maintained to a high standard
· Allocate new claims and set strategies
· Carry out supervisory tasks appropriate to level
· Assist with training and mentoring junior team members
· Undertake appropriate additional tasks provided by the Team Leader
· Attend Client review meetings and assist with client project work where applicable
· Build and maintain excellent relationships with Clients
Working Hours
35 per week Monday – Friday
Please note: This is a hybrid role and all candidates will be required to go into the office at least 1 day per week
Essential Skills and Attributes
· Minimum 2 years claims handling experience
· Excellent attention to detail
· Strong communication and negotiation skills
· Strong organisational skills
· Supervisory experience is desirable
· The ability to manage own volume workload via task management
· The ability to work as a team and independently
· Strong Client relationship skills
#INDHP
Job Type: Full-time
Salary: £22,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
Schedule:
- Monday to Friday
Experience:
- Claims Processing: 1 year (required)
Work Location: Hybrid remote in Liverpool
