AddressGMP Recruitment are proud to be partnered with an established telecommunications company serving Military, Government, Transport and Utility markets. The company is looking to appoint a further two Technical Support Engineers to enhance an already strong and competent team with different specialisms.
The role is a full time, permanent position working 37 hours per week at their Gloucester office.
Please note this is not an IT role or suitable for fibre pullers/splicers.
The company is offering a salary of up to £40,000 for the right person, this will be very dependent on experience and their levels of knowledge.
The company markets a wide range of PDH, SDH, Ethernet/IP, MPLS, Optical specialised, DWDM, Cellular and Wireless, LTE based networking equipment and Synchronization. We provide and manage a variety of SNMP based network management systems that run on Linux, Solaris and Windows servers. The applicant must have a basic understanding of these technologies.
Ideally, the applicant should be educated to HNC level or above in a telecommunications field and be eligible for UKSC & NPPV3 clearances with the availability to go into the field when required.
The company provides 24/7 support to our customers so the ability to participate in an out of hours rota is essential. This will take the form phone support, Email support and the occasional customer site visit.
Technical Support Engineer Duties:
- Conduct testing and produce full comprehensive test documentation/reports.
- Manage fault tickets process from beginning to end and run turnkey projects.
- Available to carry out field activities as when the business requires with a flexible approach to work, to include GPS & cabinet surveys, Installation of telecoms equipment, commissioning and fault rectification.
Required skills and experience:
- Specialist knowledge in Optical Networks and associated hardware.
- Familiar with a range of test equipment such as optical power meters & light sources, BERT’s, cellular scanners and multi-meters, as well as knowledge of Cellular RTE, Routing & Switching protocols and network synchronisation.
- Experienced in fault finding methodology.
- Experience with remote network management platforms.
- Comfortable engaging with both customers and suppliers on technical and project related matters.
- Experience using Microsoft applications, such as Word, Excel and PowerPoint.
- The ability to train other members of the team and customers.
- Hold or previously held any telecommunications-related courses/qualifications with regards to theory, installations, testing, commissioning, power & H&S.
If the above role sounds perfect for you, or you require more information, please click apply.
GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.
Job Type: Permanent
Salary: Up to £40,000.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Education:
- Certificate of Higher Education (preferred)
Experience:
- Telecommunication: 1 year (required)
Licence/Certification:
- Telecommunications-related Certificate/Qualification (required)
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Quedgeley (required)
Ability to Relocate:
- Quedgeley: Relocate before starting work (required)
Work Location: In person
Reference ID: KM512
