Therapeutic Service Administrator

Kenny Recruit are working with an admirable charity in their search for a Therapeutic Service Administrator, on a temporary basis for about 2 months. They are a anti-abuse charity and work with victims and survivors of interpersonal abuse and violence.

Overall - We're looking for someone who is thoughtful, highly organised and has a high level of attention to detail. A person with strong interpersonal skills who can be compassionate to survivors starting therapy with us. As a growing service we need a person who can be flexible in their approach. We want to meet people who are comfortable with technological solutions and can use technology and different Microsoft platforms to support a part time, remote team of freelancers.

Pay: GBP14 - GBP16 per hour

Location: Central London (hybrid working)

Working hours: 9.00am - 5.00pm

Responsibilities:

• Running the counselling inbox
• Responding and processing all referrals into the service - including logging referrals on the CRM
• Managing, maintaining and data processing the waiting list for individual therapy and group work
• Arranging for interpreters and travel fund for clients as required
• Undertaking a range of administrative and data processing tasks to ensure a high quality service
• Maintaining accurate data about service use, service access, completion rates for managers and funders
• Providing administrative support to counsellors and survivors, including booking rooms, supporting with inductions to platforms used by Therapeutic Services
• Support the services manager and senior counsellor with service promotion and networking for the services
• Any other reasonable duties as required

Next Steps

We've been candidates too so we know how frustrating it is if you don't hear back from a job application. We'd love to respond to everyone, however given the high volume of responses we receive from the combination of job boards, social media and other sources and despite our best efforts, we simply can't get back to every application - We know that's not what you want to hear but we hope you'll understand?

Short-listed candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion.

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