Address
Salary To ensure that all actions are captured and recorded
accurately from virtual board rounds.
To produce high quality daily reports and information to
reflect NCTR/Discharge Ready and MDT NCTR numbers to share at
operational site meetings and knowledge management to
allow system reporting and support the delivery of the
service.
Ensuring effective patient flow and timely assessment for
patients waiting for discharge to assess (Pathway 3 beds)
utilising patient activity list.
To support the TOCH System Manager and Service Manager
with day to day tasks and projects within the transfer of
care hub.
1. To maintain nervecentre for transfer of care hubs, collating updates, actions and
comments from the Multi-disciplinary team (MDT)
2. Complete high quality and accurate daily reports for NCTR and MDT NCTR for Service
Manager/GM to share at operational site meetings and external stakeholders as required
3. To maintain and co-ordinate transfer of care hub including Medically fit for discharge
6. To ensure that all patients’ referrals are managed in line with Trust recording keeping
and information governance policies.
7. Improving and maintaining good customer service relations with the service users and
commissioners. Ensuring all service users are communicated to and well informed of the
service and expected waiting times, and that their referral is managed in a timely manner.
8. To monitor and ensure compliance with all key performance indicators for the service.
Compiling reports on mandatory training adherence, clinical supervision adherence, site
inspections and recovery plans for use by service manager.
10. To monitor and risk assess all sites so they are fit for purpose implementing action
plans as required to ensure this. Including liaison with estates, league of friends and
alternate agencies to furnish sites.
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached.
This post is for the Conquest TOCH Site.
If you have any questions about this position please do not hesitate to contact us.
