Trainee Digital Support Officer Apprenticeship

Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.  

The Digital Team is part of the broader ICT & Digital Team which has responsibility for several of the Council’s key systems as well as core ICT services and the Council’s website and digital presence.

If you are interested in a career in digital design and development, we are looking for an apprentice to join our busy Digital Team to help support, develop and deliver the Council’s digital strategy. This includes e-forms, portals, system integrations and digitisation of business and customer processes. 

The importance of our digital presence through our website and associated portals continues to grow. More and more residents choose to find information, access Council services and make payments using digital channels. We have some exciting future projects and our ambition is to continue the customer journey work that we have started; putting our residents digital experience at the centre of our service redesign.

 
Please refer to the Job Description attached for more information. 

This is a Fixed term contract for 2 years whilst studying towards a level 3 qualification. 

For an informal discussion about the role please contact Robert Flicker, Digital Manager, 020 3045 4667, Robert.flicker@bexley.gov.uk.

  
We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached. 

We reserve the right to close adverts earlier than the closing date. 

You will be able to demonstrate good communication and organisational skills. As our apprentice, you will be supervised and developed to assist in the marketing and communication of information to our clients, residents, colleagues and stakeholders. This apprenticeship will give the candidate an opportunity to learn the key functions of the service.

This opportunity will ideally suit you if you are keen to combine learning with working. The ideal candidate will aspire to deliver good quality services to the residents of our Borough. We are looking for applicants who are eager to learn and want to make a difference in their community.

5 GCSEs at A-C/4-9 level including ICT, English and Maths (or equivalent) are Essential. 2 A levels (or equivalent) are Desirable.

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached. 

Use the ‘Apply for vacancy’ button. 

Anticipated Interview Date: 18/04/2024 

Please note that the system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised and have your CV and/or Supporting statement ready to upload. 

If any mandatory fields are missing, a pop-up box will appear at the top of the page advising which sections require completion. Please check your Junk email for any correspondence. 

Additional Information 

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  recruitment@bexley.gov.uk