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SalaryBE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: Transport Operations Manager
Grade: RCS Grade L
Contract Type: Permanent (Full-Time)
Salary: £40-45000
Location - Belfast
Closing date - Sunday 4th February
Are you a motivated, organized individual seeking a exciting and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.
At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”
If this sounds like a team you'd like to join … keep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this exciting role include;
- Proactively develops strong customer relationships and satisfaction, widening the DHL engagement with the customer and in depth knowledge of all customer contracts relating to the site including cost and service requirements and commercial obligations ;
- Deals with customer challenges both operationally and commercially on both a short term tactical basis as well as longer term more strategic issues.
- Manages multiple functions to meet customer and DHL needs. Likely to be reasonably complex in nature – multiple stakeholders/ competing interests;
- Responsibility for maintaining excellent Health & Safety standards within the operation, conducting full detail investigations into all incidents, accidents and near miss issues;
- Deploys own supply chain expertise, knowledge and innovation, and leverages knowledge from the wider DP DHL to input to customer's supply chain strategy and recommend and manage major changes to customer's current and future supply chain network.
- Management of projects as per customer strategy and account plan on time and to budget, often to tight deadlines;
- Building strong relationships with own team, Transport sites, suppliers, delivery locations and customers, for the benefit of the network, service and costs;
- Fostering an environment that promotes sharing of ideas and best practice to the benefit of the customer service team and network.
You won't find another job like the one you'll find with DHL Supply Chain. Now, here's who we are looking for:
- Previous management experience working in a transport and warehouse environment;
- Systems and/or Process implementation experience;
- Outstanding Customer Services and Communications skills;
- Credible and comfortable in dealing with Senior Management;
- Ability to effectively communicate both verbally and written with the customer;
- CPC in international and national road haulage;
- 3rd level relevant qualification (Desirable).
What will you get in return?
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, simple savings and financial education. You and your family can also access our mental health app on the go, free mortgage and Will advice as well as hundreds of retail and lifestyle discounts. We also offer yearly free flu jabs and give you and your family access to our Private Medical Insurance through AXA Health. All this is hosted on our Benefits platform which you can access from work or home.
What you'll need to do next?
If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.
If you would like to discuss this opportunity in confidence you can reach out to our dedicated resourcing team on dhl.ie.jobs@dhl.com who will be happy to answer any questions that you may have.
We will ensure that all our resourcing activities are fair, transparent and consistent across the Northern Ireland. We want to ensure that the candidate experience is of the highest professional standard.
The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
