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SalaryKEY RESPONSIBILITIES AND ACCOUNTABILITIES
To provide a consistently high standard of visitor care at all times.
Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient, and knowledgeable manner; supporting visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.
Answering visitors’ queries about the catering offer, deals, seating, and ingredients.
Checking on how visitors are enjoying their experience of catering at and enquiring whether all their needs are met.
To maintain excellent standards of site and personal presentation at all times.
The general ongoing operational cleaning of all areas as necessary.
Wearing correct uniform, name badges, or PPE as required.
Customer Service
Regular interaction with members of the public of all ages and abilities.
Teamwork
Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation.
Sales, stock and financial processes
Help achieve sales targets and membership recruitment targets
Operate tills and share end of day cash reconciliation duties, as appointed by Visitor Services Supervisor
Regularly assist in ordering all necessary Food and dry goods
Tools/equipment and cleaning chemicals
Occasional user of cleaning chemicals.
Expected to become familiar with and comply with the property’s Health and Safety policies or Safe Systems of Work’.
Application Deadline: Sunday 05/05/2024
