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SalaryKEY RESPONSIBILITIES & ACCOUNTABILITIES
To provide a consistently high standard of visitor care when –
• Welcoming visitors to the café and working in an efficient and knowledgeable manner.
• Answering visitors queries about the catering offer.
• Promoting the National Trust for Scotland and the benefits of membership.
To maintain excellent standards of site and personal presentation –
• Ensuring the café is fully stocked and set up daily.
• Wearing correct uniform, name badges, or PPE as required.
• Working in harmony with other departments within the property.
Financial responsibilities –
• To adhere to all financial procedures to include till operations and cash reconciliation duties.
• Help achieve sales targets and membership recruitment targets.
• Upsell products within the café.
• Actively feedback visitor comments to line managers to improve offer, service and operation
Health and safety –
• To ensure the site meets with the Health and Safety legislation in liaison with your department manager.
• To ensure that visitors vacate the site at close of business and site is secured at end of the day.
Application Deadline: Sunday 19/05/2024
