Company

Pertemps ScotlandSee more

addressAddressAyrshire
type Form of workPermanent, full-time
salary Salary£23,000 - £23,500 per annum
CategoryCustomer Service

Job description

Vulnerable Customer Care Advisor
**STARTING 22ND JUNE, INTERVIEWS WEEK COMMENCING 27TH MAY** 
Pertemps are currently working with a Financial Services based company who are looking to expand their team.
Working withing the Vulnerable Customer's department, you will work as an essential arm of the business, providing guidance and advice to customers who need extra support.
This is a very well suited role to those with a caring and empathetic nature.
This would be a great opportunity for those currently working within a Care or Nursery environment and are looking for a change of career.
Salary: £23,500pa
  • Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
  • 37.5 hours per week (Monday-Friday Shift Pattern 8-4 or 9-5, must be available for 1 x Saturday, 8am-2pm per month)
  • 28 days holidays (increasing to 31 days after 5 years)
  • Pension (5% employee and minimum 4% employer contributions)
  • Life Assurance (3 x annual salary)
  • Free medical, dental and optical healthcare cash plan
As a Vulnerable Customer Care Advisor, you will be responsible for handling inbound and outbound calls with the aim of helping customers during their time of need.
You’ll receive best-in-class training to provide you with the skills required to perform successfully in your role.
Once trained, you will work within a Voice team and become a valued member of our wider Collections team.
This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ‘award winning’ and ‘low carbon’ HALO Kilmarnock site.
Additional Benefits:
  • Staff discounts at a huge number of shops and online retailers
  • Health and Wellbeing programme
  • Employee Assistance Scheme
  • Modern Apprenticeship Scheme

All successful candidates will be subject to background checks which include 5-year work references, criminal background check and basic credit check.
For more information on this opportunity, please apply, or get in touch with Emily Purdie at Pertemps
Refer code: 3454018. Pertemps Scotland - The previous day - 2024-06-25 13:10

Pertemps Scotland

Ayrshire

Share jobs with friends

Related jobs

Vulnerable Customer Care Advisor

Customer Care Advisor (Weekends)

Park Holidays

National Minimum Wage

Stanford Bishop, Herefordshire

just now - seen

Customer Care Advisor

Antony James Recruitment Ltd

£22,000 - £26,000 per annum

South East

just now - seen

Customer Service Advisor - Housing Repairs

Service Care Solutions - Housing

£15.00 - £15.26 per hour

Berkshire, England

just now - seen

Customer Care Advisor - Manchester - Rates negotiable

Adecco

£12.00 - £20.00 per hour, negotiable

Lancashire, England

just now - seen

Customer Care Sales Advisor

U-Drive Limited

Parkstone, Dorset

5 hours ago - seen

Customer Care Advisor

Cactus Search

£22,500 - £24,000/annum

Cardiff, Wales

9 hours ago - seen

Quality Assurance Advisor for Customer Care Team

The Very Group

Dublin, Highland

14 hours ago - seen

Customer Care Advisor - Manchester - Rates negotiable

Property And Housing

£ 12 - £ 20 / Hourly

Manchester, Greater Manchester

3 days ago - seen

Customer Care Advisor

Elvet Recruitment

£23,000 - £27,000/annum Excellent range of benefits

Newcastle upon Tyne, Tyne and Wear

3 days ago - seen

HR Advisor

Service Care Solutions - Social Work

£19.77 per hour

Nottinghamshire, England

3 days ago - seen

Customer Care Advisor

Reed Human Resources

£12.80 per hour, inc benefits

Norfolk, England

3 days ago - seen

Care Liaison Advisor

Acacium Group

£24,000 - £25,999 per annum

South East

4 days ago - seen

Business Development Advisor

Service Care Solutions - Healthcare

£25,000 - £28,000 per annum, inc benefits, OTE

Lancashire, England

4 days ago - seen

Personal Advisor

Service Care Solutions Ltd

27LTD

Lambeth, Greater London

6 days ago - seen

Personal Advisor

Service Care Solutions Ltd

27LTD

Lambeth, Greater London

6 days ago - seen

Complaints Customer Services Advisor

Service Care Solutions Ltd

Up to £22.62 per hour

London

6 days ago - seen

Customer Contact Advisor

Service Care Solutions Ltd

Up to £14.43 per hour + PAYE

Eastleigh, Devon

6 days ago - seen

Customer Care Advisor – Up to £23,000 pa

Elite Personnel

Up to £23,000 pa

Dewsbury, West Yorkshire

7 days ago - seen