Weekend Receptionist

Meadow Rose Care Home, located in Birmingham, we know it’s our privilege to care for people – supporting them to live with dignity and independence. Right now, we’re looking for a caring and organised individuals to join us as a Weekend Receptionist.

MACC CARE is a growing organisation dedicated to making each home EXCEPTIONAL with BEAUTIFUL interiors and utilising INNOVATIVE technologies. PASSIONATE and COMMITTED to providing a home-from-home for those no-longer able to manage daily life without regular care or nursing assistance. We pride ourselves on providing our residents with the highest standards of care by employing the best people who share our core values that encompass LOVE, CARING and COMPASSION.

WHO ARE WE LOOKING FOR?

Someone with:

• With experience as a receptionist in care environment

• Good literacy and numeracy skills

• Knowledge/Experience of MS Word, MS Excel and MS Outlook

• Professional telephone manner

• Excellent communication skills both verbal and written

• Enthusiastic can-do attitude and friendly personality

• Efficient, organised and well presented

• Excellent Customer Service

• Dedicated and efficient with an ability to handle a varied workload

WHAT WILL YOUR ROLE INCLUDE?

• To respond to customer enquiries in a friendly and effective manner, making sure electronic records are maintained.

• To show visitors around the care home in absence of the Care Manager/Team leader.

• Maintain accurate and complete records for residents and staff members confidentially in line with the company’s policies and procedures.

• Dealing with telephone calls effectively from Doctors, Social Workers, Residents Family members and Professionals.

• Covering for the Administrator whilst on annual leave

• Communicating with residents/visitors in a friendly and appropriate manner

• Provide administration support to the Home Manager and any other duties required.

WHAT WE WILL OFFER YOU:

• Comprehensive induction and on-going training and development

• DBS fee refunded*

• Paid time for mandatory training*

• Contributory pension scheme*

• 28 days annual leave, including statutory bank holidays (pro-rata for part time)

• Funded training opportunities*

• Free on-site car parking

• Staff shower and changing facilities

• Staff rest room & food storage/preparation facilities

***Terms Apply