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Complaint Resolution Officer jobs in England

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COMPLAINTS RESOLUTION OFFICER

Proven experience of working in a customer focused environment with a track record of delivering excellent customer service. Experience handling complaints. Proven experience of problem solving and effective decision making in com...

CompanyThe Guinness Partnership
AddressOldham, Greater Manchester
CategoryCustomer Service
SalaryUp to £31539 per annum
Job typePart Time
Date Posted 2 weeks ago See detail

Complaints Resolution Officer

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience of working in a customer focused environment with a track record of delivering excellent customer service. Experience handling complaints. Proven experience of problem solving and effective decision making in com...

2 weeks ago seen See more...

Complaints /Resolution Officer (Housing)

Daniel Owen Ltd

London, England

£20 - £22/hour

Dealing with stage 1 and stage 2 complaints....

3 weeks ago seen See more...

Complaints Resolution Officer

James Andrews Recruitment Solutions

Lancashire, England

Negotiable

Dealing with complex complaints and coming up with satisfactory outcomes for tenants. Ensuring end to end investigations into complaints are undertaken using Housing Ombudsmen guidelines. Holding meetings with employees, complaina...

2 months ago seen See more...

Complaints Officer

Adecco

Ealing, Greater London

£19.50 - £25.22/hour Umbrella, PAYE, Holiday, Pensions Scheme

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

2 days ago seen See more...

Complaints Officer

Novax Recruitment

London, England

£19.00 per hour

Experience in resolving complaints effectively. Proficiency in letter writing. Experience in completing various administrative tasks related to complaint management. Previous experience of delivering exceptional customer service i...

3 days ago seen See more...

Customer Resolution Officer

Topyorkshire

Liverpool, Merseyside

Lead on the management of complaints, ensuring that we work within Prima timescales and those set out within the Housing Ombudsman s Complaints Handling Code. Co-ordinating any stage 2 appeal panel hearings for the Executive Team...

3 days ago seen See more...

Customer Resolution Officer

Prima Group

Liverpool, Merseyside

On Application

Lead on the management of complaints, ensuring that we work within Prima timescales and those set out within the Housing Ombudsman s Complaints Handling Code. Co-ordinating any stage 2 appeal panel hearings for the Executive Team...

3 days ago seen See more...

Compliance and Complaints Officer

Financial Services

Stockport, Greater Manchester

£ 28000 - £ 35000 / Year

Responsibilities:Investigate and resolve customer complaints, ensuring timely and fair outcomes.Collaborate with various teams within the organisation to identify and rectify compliance issues.Conduct regular compliance reviews to...

4 days ago seen See more...

Complaints Officer

Oxby And Parke Recruitment

Buckinghamshire, England

Ensure that all complaints received are correctly identified, logged, acknowledged, and responded to within FCA regulatory timelines. Draft complaint responses to customers. Liaise with internal departments and provide support, gu...

4 days ago seen See more...

Complaints Officer

Adecco

South East

£19.50 - £25.22 per hour

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

4 days ago seen See more...

Complaints Officer

Cca Recruitment Group

Stratford, Greater London

£23,951/annum

Taking the lead in managing complaints. Control of your own caseload and be responsible for a positive outcome for the customers. Maintaining excellent written outcomes for the customer complaints. Strong time management and able...

4 days ago seen See more...

Complaints Officer

Michael Page Property & Construction

North West

£33,000 - £34,000 per annum

Manage and respond to all complaints in a timely and professional manner. Work closely with other departments to resolve issues and improve services. Log and track all complaints to ensure transparency and accountability. Develop...

4 days ago seen See more...

Complaints Officer

Colbern Limited

Lewisham, Greater London

£19.05/hour PAYE RATE QUOTED

The responsibility for the Repairs Service complaints performance ensuring we meet our KPIs. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

4 days ago seen See more...

Complaints Officer (Housing)

Daniel Owen Ltd

Dartford, Kent

£31,000 - £33,500/annum

Managing a caseload of complaints received from our Residents and Service Users received via the following platforms: email, telephone, and our online resident portal. Assess, analyse, and investigate each complaint. Adhere to our...

4 days ago seen See more...

Compliance and Complaints Officer

Adecco

Cheshire, England

Competitive

Competitive salary. Opportunity for career growth and development. Friendly and supportive work environment. Training and professional development programmes. Good work-life balance. Exciting challenges and opportunities. Undertak...

4 days ago seen See more...

Complaints Resolution Manager

Brown & Brown

Kent, England

Salary negotiable

Receive, log, acknowledge and investigate complaints, gathering all necessary information and evidence to reach fair and informed decisions. Listen empathetically to grievances and clearly outline to complainants the actions that...

a week ago seen See more...

Field Service Resolution Officer

Marston Holdings Ltd

South East

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

a week ago seen

Resolution Officer/Warrant Officer

Marston Holdings Ltd

London, England

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

a week ago seen See more...

Compliance and Complaints Officer

Adecco

Cheshire, England

£28,000 - £35,000 per annum

Join a leading financial services organisation as a Compliance and Complaints Officer and make a real difference in the lives of their customers. With their commitment to excellence and high ethical standards, they are dedicated t...

a week ago seen See more...

Repairs Resolution Officer LBS-008

Service Care Solutions Ltd

England

£18 - £19 per hour

To support the Repairs Resolution Manager in the implementation of systems, policies and processes which encourage right first time' service delivery.To investigate and respond to Stage 1 complaints made under the Corporate Compl...

a week ago seen See more...

Complaints Officer

Service Care Solutions Ltd

Liverpool, Merseyside

Up to £21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

a week ago seen See more...

SEND Resolutions Officer

Reed Business Support

West Yorkshire, England

£22.51 - £28.05 per hour, inc benefits

Location: Leeds, LS1- work from home available. Job Type: Full-time. Salary: 22.51 PAYE or 28.05 Umbrella per hour. Deal with complaints and legal challenges, including those from the press. Advise and assist parents regarding...

4 days ago seen See more...

Senior Manager – Complaints Resolution

Skipton Building Society

Skipton, North Yorkshire

£62,800 to £62,800 per annum

Hours:Full time and permanent role Hybrid working from Skipton Head Office 35 hours per week - 9am - 5pmSalary:62,800 Per AnnumClosing Date:Wed, 3 Jul 2024Customer Relations / Complaints ResolutionSenior Manager:Salary : Up to...

2 weeks ago seen See more...

Resolution Officer/Warrant Officer

Marston Holdings Ltd

London, England

£29,495

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

2 weeks ago seen See more...

Field Service Resolution Officer

Marston Holdings Ltd

London, England

£29,495

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

2 weeks ago seen See more...

Complaints Officer

Adecco

Aylesbury, Buckinghamshire

£14/hour

Coordinate the identification, logging, acknowledgement, and response to all complaints received. Draught complaint responses to customers in line with regulatory expectations and internal Complaints handling policy. Conduct thoro...

2 weeks ago seen See more...

Senior Complaints Officer

Workshop Recruitment

Eastleigh, Devon

£32,700/annum £32,700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

2 weeks ago seen See more...

Complaints & Correspondence Officer

Service Care Solutions Ltd

Lewisham, Greater London

£18 - £19 per hour

The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

a week ago seen See more...

Complaints Officer - Energy Sector

Prosper Recruitment

Tyne and Wear, England

£25,000 - £30,000/annum + benefits

Responsible for managing all customers ensuring they are addressed promptly and proactively in accordance with procedures whilst maintaining a customer focussed approach. Successfully negotiate with customers who express dissatisf...

3 weeks ago seen See more...

Complaints Officer

Service Care Solutions

Eastleigh, Hampshire

£30,899/annum

Become a customer experience expert and brand ambassador. Act as the first point of contact for customers in the complaint handling process. Conduct thorough investigations into complaints received and determine outcomes based on...

3 weeks ago seen See more...

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