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CUSTOMER EXPERIENCE MANAGER

Ensure that customer-centric principles are integrated into every facet of CX workstreams, guiding teams towards prioritizing customer satisfaction and loyalty. Actively advocate for customer-centricity by embedding customer needs...

CompanyManolo Blahnik
AddressLondon, England
CategoryAdvertising & Marketing
SalaryFull-time
Date Posted 2 months ago See detail

Customer Experience Manager

Manolo Blahnik

London, England

Full-time

Ensure that customer-centric principles are integrated into every facet of CX workstreams, guiding teams towards prioritizing customer satisfaction and loyalty. Actively advocate for customer-centricity by embedding customer needs...

2 months ago seen See more...

Customer Experience Agent - Part Time (3pm to 11pm)

Gett

London, England

Part time. Saturday, Sunday and Monday. 3pm to 11pm. Effectively managing customer contacts across various channels of communication, including telephone, e-mail, chat, and social. Achieving high levels of accuracy and quality of...

2 months ago seen See more...

Customer Experience Advisor

Paula Rosa Manhattan

Lancing, West Sussex

Looking after specified accounts, delivering first class customer service from order input to homeowner aftercare. You will be accurately processing all orders within 48 hours of receipt and manage homeowner quality issues in a co...

2 months ago seen See more...

Customer Service Team Lead

Wild Recruitment

Milton Keynes, Buckinghamshire

31800.00 - 31800.00 GBP Annual

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

3 weeks ago seen See more...

Customer Service Lead

Sanderson Recruitment Plc

Peterborough, Cambridgeshire

35000.00 - 44000.00 GBP Annual

Planning and managing resources to ensure that service levels are maintained to agreed standards. Working with the management team to develop, maintain and improve the Customer Service experience. Developing and implementing measu...

3 weeks ago seen See more...

Customer Planning Lead

Brite Recruitment Ltd

West Midlands, England

£33,000 per annum

Working closely with Sales and customers to ensure that current and accurate information is used for demand forecasts. Lead regular online meetings with customers to resolve issues and provide ongoing support around ordering. Prov...

3 weeks ago seen See more...

Customer Service Lead

Unitrunk

West Lothian, Scotland

£31,000 - £33,000 per annum

Customer Service Lead Location: Livingston, EH54 8ASSalary: 31 - 33K per annum, DOE + BenefitsContract: Permanent, Full timeHours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benefits:...

3 weeks ago seen See more...

Customer Service Team Lead

Wild Recruitment

Buckinghamshire, England

£31,800 per annum

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

4 weeks ago seen See more...

Lead Customer Data Scientist

Harnham - Data & Analytics Recruitment

Leicestershire, England

£55,000 - £75,000 per annum

statistical modelling within the customer analytics space to provide insight on customer behaviour. this includes customer regression models, prediction models and forecasting for customer behaviour across the business. personalis...

4 weeks ago seen See more...

Sales Assistant - Customer Service Experience Ideal

Sls Recruitment

Hampshire, England

£21,000 - £30,000 per annum, OTE

Represent a wide variety of high profile brands associated with our client. Face to face engagement with the general public. Attend initial training with the option to attend skill development sessions. Travel to various locations...

4 weeks ago seen See more...

Customer Service Team Lead

Amicable

London, England

£40,000 - £45,000 a year

Organise work as well as allocate and manage team members workload,. Monitor performance and lead the team to achieve the companys goals and provide excellent service to customers,. Manage and improve the team members performan...

4 weeks ago seen See more...

Customer Solutions Centre Operations Lead

Solus Accident Repair Centres

Warrington, Cheshire

£33,000 - £43,000/annum

Coach, mentor, and support to ensure sustainable change in the way we operate and our thinking. Demonstrate the ability to complete root cause analysis to identify trends, blockages/issues and suggest solutions. Demonstrate role m...

4 weeks ago seen See more...

Customer Communications Lead

British Gas

Leicestershire, England

Salary negotiable

The Role You will map the current touch points for customer engagement across all platforms (SAP and Ensek) covering communication method, systems (internal and third party), frequency, purpose as well as understanding performance...

a month ago seen See more...

Customer Service Lead

Escape

Livingston, West Lothian

£27,000 - £32,000 Annual

Lead and manage the Customer Services Team, fostering a culture of excellence and teamwork. Oversee the efficient processing and confirmation of both international and domestic orders. Maintain strong relationships with customers...

a month ago seen See more...

Experis Academy - Service Desk Lead - 5237117

Digital Workspace

Leicester, Leicestershire

To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolut...

a month ago seen See more...

Lead Customer Journey Manager (Lead Business Analyst)

Lloyds Banking Group

Edinburgh, City of Edinburgh

Competitive

Confidently understands end to end journey and relevant competitor landscape/best in class standards. Independently integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer jo...

a month ago seen See more...

Customer Services – Leading Coffee Provider – Working From Home

Ocean Communications

Sunderland, Tyne and Wear

£12.00 per hour

For this role, you will need:Laptop or PC (No Macs allowed) with at least 4GB of Ram, An i5 or i7 processor, Windows 10 or 11 with 2 screens.-Wired connection to broadband (Fibre broadband at least 10 Mbps download and 3 Mbps uplo...

a month ago seen See more...

Customer Housing Lead - 6 Month FTC Temp

Goodman Masson

South East

Salary not specified

Develops good knowledge of our residents, the communities in which they live and acts as an internal and external advocate of resident priorities to help deliver Octavia's vision of "Good Homes, Better Lives". This includes workin...

a month ago seen See more...

Experienced SaaS Customer Success Manager

Sales-I

West Midlands, England

£30,000 - £35,000 per annum

Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations. Identifies issues that could impact satisfaction for the customer to ensure...

a month ago seen See more...

Customer Service Executive - No experience needed.

Citation

Lancashire, England

Competitive salary

Contacting clients to book visits in line with their service agreement. Maximising Health and Safety Consultants time with confirmed visits. Reducing our Consultants travel time with effective diary planning. Ensuring all cancelle...

a month ago seen See more...

Customer Service Executive - No experience needed.

Citation

Cheshire, England

Competitive salary

Contacting clients to book visits in line with their service agreement. Maximising Health and Safety Consultants time with confirmed visits. Reducing our Consultants travel time with effective diary planning. Ensuring all cancelle...

a month ago seen See more...

Lead Experience Analyst - Logevity

Oliver James

London, England

Negotiable

Ensuring all Longevity related deliverables the team is responsible for are produced to a high standard and within agreed timescales. Improving processes and building tools to support digitisation, experience analyses and pricing...

a month ago seen See more...

Customer Service and Admissions Lead (Isle of Wight College)

Isle Of Wight Jobs Limited

Newport, Isle of Wight

Contract Term: Maternity Cover Location: Newport, Isle of Wight Contract Type: Part time Salary: 22,781 - 26,391 pro rata, per annum Industries:Customer ServiceEducationManagement & Executive...

a month ago seen See more...

Technical & Payments Customer Support - Team Lead

Anna Money

Remote

£40,000 - £50,000 a year

A supportive, trusting, and transparent working environment. A place to look at things differently, set challenges, and offer solutions. Flexible working. Perkbox membership. Cycle-to-work scheme. Employee assistance programme and...

a month ago seen See more...

Lead Customer Operations Manager

Royal Mail Group

Greenock, Inverclyde

Permanent, Full-time

Youll be the point of contact for external stakeholders and hold the responsibility through delegation, coaching and support to ensure all COMs complete tasks to time and quality, delivering the scorecard performance. To ensure w...

a month ago seen See more...

Customer Service Team Lead

Venn Group

Bristol, England

Competitive

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

a month ago seen See more...

Customer Success Lead - SaaS - Remote

Reed Sales

West Midlands, England

£55,000 - £70,000 per annum, inc benefits

The business sell their SaaS solution into Enterprise level clients, with the likes of Spotify & BT as existing customers. They've created a fantastic people-centric culture, they have a strict no-ego policy -they're an incredibl...

a month ago seen See more...

Customer Success Lead - SaaS - Remote

Reed Sales

Avon, England

£55,000 - £70,000 per annum, inc benefits

The business sell their SaaS solution into Enterprise level clients, with the likes of Spotify & BT as existing customers. They've created a fantastic people-centric culture, they have a strict no-ego policy -they're an incredibl...

a month ago seen See more...

Customer Success Lead - SaaS - Remote

Reed Sales

Lancashire, England

£55,000 - £70,000 per annum, inc benefits

The business sell their SaaS solution into Enterprise level clients, with the likes of Spotify & BT as existing customers. They've created a fantastic people-centric culture, they have a strict no-ego policy -they're an incredibl...

a month ago seen See more...

Customer Service Team Lead

Venn Group

Avon, England

Competitive salary

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

2 months ago seen See more...

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People who searched for Customer Experience Lead jobs also searched for Lead Solution Architect, Customer Service Admin, Customer Service Expert, Customer Service Support, Customer Support Associate, Customer Project Manager, Customer Care Assistant, Customer Experience Consultant, Customer Sales, Customer Service Engineer, Clinical Operations Lead, Lead Frontend Engineer, Lead Java Developer, Senior Customer Support, Lead Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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