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RESEARCH AND CUSTOMER EXPERIENCE MANAGER

Develop and implement comprehensive market Research and Customer Experience plans covering brand health, creative testing, campaign impact, marketing mix, customer journey mapping and target audience segmentation and market sizing...

CompanyAlex James Digital
AddressLancashire, England
CategoryAdvertising & Marketing
Salary£55,000 - £60,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

Research and Customer Experience Manager

Alex James Digital

Lancashire, England

£55,000 - £60,000 per annum

Develop and implement comprehensive market Research and Customer Experience plans covering brand health, creative testing, campaign impact, marketing mix, customer journey mapping and target audience segmentation and market sizing...

2 months ago seen See more...

Customer Experience Executive

Uxbridge Employment Agency

Middlesex, England

£25,000 - £28,000 per annum

Managing of all incoming orders and enquiries. Advise on product availability. Quoting on prices and stock availability. Provide customers with ETA dates and deal with delivery issues. Issue and raise invoices. Manage requests for...

2 months ago seen See more...

Sales Assistant (Contact Centre) – Customer Experience Hub

Chums Ltd

Prescot, Merseyside

£21,814 a year

Cycle to work scheme. Employee discount. On-site parking. Performance bonus. Free refreshments. Casual Dress. Company Events. Canteen. Casual dress. Company events. Cycle to work scheme. Employee discount. Free parking. On-site pa...

2 months ago seen See more...

Customer Experience Assistant MTR Elizabeth Line - Brentwood

Stm Group Ltd

Brentwood, Essex

£13.42 an hour

Carry out announcements and monitor live train running information, in a clear and concise manner that customers can understand. Ensure high levels of customer service are provided at all times in a polite and courteous manner. As...

2 months ago seen See more...

Customer Experience Duty Manager - Edinburgh

Lner

City of Edinburgh, Scotland

£40,000 - £41,750 a year

Be able to demonstrate coaching capabilities that develop team competence and professionalism. Proactively, build relationships to support the delivery of continuous business improvement. Develop a collaborative approach to drive...

2 months ago seen See more...

Customer Experience Lead Activities & Wellbeing Coordinator

Bracebridge Care

Shropshire, England

£25,000 per annum

To work with our wonderful team in creating days of fulfilment and enjoyment for people who live in our home. This role requires flexibility, working a rota pattern of contracted hours between Monday - Sunday. To develop and overs...

2 months ago seen See more...

Customs Specialist

Logisticsrecruit Uk

Surrey, England

£32,000 - £38,000 per annum

My client, a privately owned freight forwarder, is looking to recruit an ambitious Customs specialist for their office near Heathrow. ROLE: Customs Specialist LOCATION: Surrey/Berkshire/Heathrow Salary: up to 38k Industry: Freigh...

2 months ago seen See more...

Customer Experience Insight Lead

Harnham - Data & Analytics Recruitment

Lancashire, England

£60,000 - £75,000 per annum

Lead a team in delivering actionable insights to drive business assurance or transformation. Develop and enrich Customer Experience frameworks to guide decision-making and enhance brand loyalty. Analyse diverse data sources to pro...

2 months ago seen See more...

Customer Experience Advisor (Hybrid)

Major Recruitment Leeds Commercial

United Kingdom

23000.00 - 23400.00 GBP Annual + incentives

Develop a thorough understanding of the company's financial products, services, policies, and procedures. Handle incoming calls from customers regarding various financial inquiries, including account balances, transaction historie...

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Customer Experience Expert

Inchcape

Oxford, Staffordshire

13959.00 - 13959.00 GBP Annual + Competitive Salary + Benefits

Proactively approaching customers to offer help and advice based on the customers requirements. Helps create the right retail environment for our customers inc. display. Planning and managing the Customer Journey enabling them to...

2 months ago seen See more...

Part Time Customer Experience / Shift Ops Manager - May-Sept. Full

Recruitmentrevolution.com

Cardiff, Wales

14.35 - 15.40 GBP Hourly + DOE

Previous incumbents include Teachers, Paramedics, Police Officers, Ex-Forces, Warehouse Managers we are open to all!Role Info:Customer Experience / Shift Ops Manager - Part TimeCardiffGBP14.35 to GBP15.40 per hour DOEPlus Family a...

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Part Time Customer Experience / Shift Ops Manager - May-Sept. Full

Recruitmentrevolution.com

Grays, Essex

14.35 - 15.40 GBP Hourly + DOE

Make this summer an Aqua Park Summer!This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team!Staff social events, incentive schemes, discounted water...

2 months ago seen See more...

Customer Experience Administrator

Optima Health

Glasgow, Scotland

£22,010 Annual

This role will support reception cover on breaks, lunches and annual leave. Identify skill gaps and service improvements. Proactively contributing to and participating in calibration activities, delivering consistent quality assur...

2 months ago seen See more...

Customer Experience Administrator

Optima Health

Glasgow, Scotland

£22,010 Annual

This role will support reception cover on breaks, lunches and annual leave. Identify skill gaps and service improvements. Proactively contributing to and participating in calibration activities, delivering consistent quality assur...

2 months ago seen See more...

Customer Experience Insight Lead

Harnham - Data & Analytics Recruitment

Nottinghamshire, England

£60,000 - £75,000 per annum

Lead a team in delivering actionable insights to drive business assurance or transformation. Develop and enrich Customer Experience frameworks to guide decision-making and enhance brand loyalty. Analyse diverse data sources to pro...

2 months ago seen See more...

Customer Experience Expert

Camp Beaumont

Brighton, East Sussex

£23,500 a year

23,500.00 per annum / 12.05 per hour 37.5 Hours per week. 25 Days holiday, plus 8 Bank Holidays. Flexible working and fun offices to work in Brighton North Lanes Area. Perk Box employee rewards and benefits platform (Free coffee...

2 months ago seen See more...

Customer Experience Manager

Sainsbury's

Cockermouth, Cumbria

£30,250 a year

Youre supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. Youll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve thin...

2 months ago seen See more...

Customer Experience Manager

Sainsbury's

Hind Street, Ottery Saint Mary EX11

£30,500 a year

Youre supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. Youll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve thin...

2 months ago seen See more...

Ground Operations Customer Experience Training Manager

Easyjet

Gatwick Airport

Full-time

What you need to do this role You should possess a deep enthusiasm for delivering exceptional customer service and training, coupled with outstanding organisational abilities and creative thinking. What youll get in return > Comp...

2 months ago seen See more...

UK&I Voice of the Customer Specialist

Global Payments

Leicester, Leicestershire

Full-time

Ensure all complaints are fully resolved by thoroughly investigating and addressing all the Customers issues raised within agreed timescales. Negotiate fairly with the Customer in order to resolve the complaint to satisfy all part...

2 months ago seen See more...

Customer Experience Duty Manager - Edinburgh

Lner

Edinburgh, City of Edinburgh

£40,000 - £41,750 a year

Be able to demonstrate coaching capabilities that develop team competence and professionalism. Proactively, build relationships to support the delivery of continuous business improvement. Develop a collaborative approach to drive...

2 months ago seen See more...

Customer Experience & Hospitality Manager

Ambassador Theatre Group

Torquay, Devon

£28,500 a year

Role Food & Beverage Salary 28,500 per annum Type Permanent - Full Time Interview Process 1 Interview: 30/04/2024 Closing Date 21-04-2024 at Location Princess Theatre, Torbay Road Torquay Devon TQ2 5EZ...

2 months ago seen See more...

Duty Customer Experience Manager

Lner

York, Lancashire

£38,220 - £43,096 a year

Working in our busy Control Centre, you'll be responsible for the real-time provision of customer information, specifically translating operational information into useful messages for our customers and frontline teams. You will b...

2 months ago seen See more...

Customs Specialist

Adidas

Manchester, Greater Manchester

Full-time

Preparation of import files and sending clearance instructions to nominated clearing agent in line with vessel dock dates or transport bookings to meet delivery book dates, whichever is applicable. Monitor and escalate issues rela...

2 months ago seen See more...

Customer Experience Advisor

Uk Shared Business Services Ltd

Swindon, Staffordshire

£25,637 a year

Well-developed Customer Service and Interpersonal skills. Strong communication skills both verbal and written. Drive to deliver an exceptional service with every customer interaction. Problem Solving skills, ability to identify; d...

2 months ago seen See more...

Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions

Santander

Dungannon, County Tyrone

£22,400 a year

Acting as the first point of contact for customers in branch or over the phone. Assisting with day-to-day transactions, queries and servicing. Answering customer calls into our contact centre. Building relationships and finding so...

2 months ago seen See more...

Customer Experience Account Manager

Shell

Milton Keynes, Buckinghamshire

Proven experience in Business to Business Customer Account Management with a strong emphasis on tailoring service to customers needs (Utilities experience desirable). Strong customer relationship-building skills. A pro-active app...

2 months ago seen See more...

Customer Experience Lead

Harnham - Data & Analytics Recruitment

South East

£60,000 - £75,000 per annum

Lead a team in delivering actionable insights to drive business assurance or transformation. Develop and enrich Customer Experience frameworks to guide decision-making and enhance brand loyalty. Analyze diverse data sources to pro...

2 months ago seen See more...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

Nottinghamshire, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

2 months ago seen See more...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

Cheshire, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

2 months ago seen See more...

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People who searched for Customer Experience Specialist jobs also searched for Growth Marketing Specialist, Customer Service Admin, Customer Service Expert, Customer Service Support, Customer Support Associate, Customer Project Manager, Customer Care Assistant, Customer Experience Consultant, Customer Sales, Customer Service Engineer, Risk Management Specialist, Customer Care Team Member, Internal Audit Specialist, Human Resources Specialist, Senior Customer Support, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs

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There are open Customer Experience Specialist jobs in several cities including Nottingham, Worcester, Croydon, Reigate, Horsham, Luton, Tadworth, Swindon, Birkenhead, Worthing, Chertsey, Crawley, Bredbury,

What companies are hiring for Customer Experience Specialist jobs?

The top companies hiring now for Customer Experience Specialist jobs are Energy Saving Trust, FlexJobs, Motability Operations Ltd, Newton Blue, Red Dot Commercial Limited, Red Dot Search, Spring, The Talent Crowd, Xero,

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