Customer Manager jobs in London

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CUSTOMER SERVICE MANAGER

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

CompanyBuild Recruitment
AddressLondon, England
CategoryBanking
SalaryCompetitive
Job typeFull Time
Date Posted 4 days ago See detail

Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

Customs and Global Trade Manager

Blt

London, England

£Excellent

The role is to be based out of the London office (including homeworking a few days a week) and will offer varied and interesting customs projects for a range of clients including in particular some major retailers and a number of...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Investment Bank - Customer Success / Account Manager

Tassell Consulting

London, England

£70,000 - £90,000/annum Bonus (10-20%)

We're working with a technology consulting firm that has built a reputation for delivering exceptional training and learning solutions to major financial institutions. They are taking advantage of the AI boom; they offer solutions...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...

Senior Business & Customer Manager - Alliance Management

Msd

London, Greater London

Develop clear and actionable strategies to achieve business objectives and drive the rapid adoption of oncology medicines in the NHS.. Collaborate with cross-functional teams and stakeholders, locally and globally, to ensure align...

Data Science Manager - Customer Science

Direct Line Group

London, Greater London

Team Leadership: Lead, mentor, and manage a team of data scientists and analysts focused on customer data analytics. Data Strategy: Develop and implement Data Science strategies to enhance CRM and marketing efforts, ensuring align...

Customer Success Manager – Graduate Considered

Redtech Recruitment Ltd

London, England

£30,000 - £32,000/annum Excellent Benefits

A minimum of a 2.1 bachelors from an internationally renowned University in Law, History, Geography, Physics or similar. At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). E...

Customer Success Manager

Hudson Clarke Associates Limited

London, England

£65,000/annum +10% Bonus & exc Benefits

Creating and developing strong and sustainable relationships with relevant influencers at all levels within the customers organisations to achieve Revenue growth. "Owning" the customer relationship and taking accountability for t...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

Customer Satisfaction Manager

Riverside Legal Services Limited

London, Greater London

£28,000 to £32,000 per year

As the Customer Satisfaction Manager at MSR Solicitors, you will play a pivotal role in ensuring that our clients receive outstanding service and have a positive experience throughout their engagement with the firm. Your responsib...

Customer Experience Manager, London

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

Customer Communications Manager

Barclays

London, England

Developing, implementing and managing the delivery of high quality, multi-channel marketing communications journeys and campaigns for our B2B audiences. Ensuring customer focus is always at the heart of all activity not feelin...

Customer Service Manager - Social Housing

Howells Recruitment

London, England

£45,000 - £50,000 per annum

Previous experience in Social Housing repairs and maintenance. Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will b...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

Customer Support Manager

Switchee

London, England

£45,000 - £50,000 a year

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

Customer Relations Quality Manager

Southeastern Railway

London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

Customer Relations Manager

Southbank Centre

London, England

£30,000 - £32,000 a year

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000 per annum

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000/annum benefits

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Customer Care Manager

Cityscape Recruitment

London, England

£45,000 - £50,000/annum

Conduct inspections to identify defects. Allocate the work to the correct source either sub-contractor or maintenance companies. Dealing with customer complaints and ensuring they are resolved in a timely manner. Reporting into th...

Customer Support Manager - Work in Startups

Bits

London, England

£NEG

Manage and provide leadership to the Customer Support team. Establish and implement Customer Support policies, processes, and procedures. Ensure the team's productivity and efficiency in handling customer inquiries and issues. Mon...

Customer Success Manager FinTech SaaS

James Joseph Associates

London, England

80000.00 - 90000.00 GBP Annual + Bonus + Pension + Benefits

The successful applicant will head up the new function with an initial x2 experienced direct reports who are subject matter experts on the product provided and the needs of the industry. Owning customer relationships, which includ...

Customer Services & Administration Manager

Charity People

London, England

£19.95 - £23.12 per hour

They require a Customer Services & Administration Manager to join them on a temporary basis starting ASAP, this role will run for a few months, and ideally the temp will be considered for a more permanent position in the charity....