Customer Operations Manager jobs in North West

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CUSTOMER RELATIONSHIP MANAGER

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

CompanyFocus Resourcing
AddressBerkshire, England
CategoryBanking
Job typePermanent, full-time
Date Posted 4 weeks ago See detail

Customer Relationship Manager

Focus Resourcing

Berkshire, England

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

Customer Service Manager

Syntech Recruitment Ltd

Bracknell, Berkshire

£45,000 - £50,000 Annual

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

Customer Service Manager

S4 Personnel Ltd

Windsor, Berkshire

£32,000 - £38,000 Annual

You will lead and mentor your team, ensuring SLAs and industry and compliance standards are met. You will work with senior management to improve processes, building a strong and productive team. Our client offers a team-oriented e...

Customer Service Manager

Language Recruitment Services Ltd

Windsor, Berkshire

£28,000 - £32,000 Annual

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

Customer Service Manager

Zachary Daniels

Reading, Berkshire

£50,000 - £55,000 Annual

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

Customer Relationship Manager

Focus Resourcing

Pangbourne, Berkshire

Competitive

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

Customer Services Manager - Windsor, Berkshire

Legoland

Windsor, Berkshire

£26,000 per annum

Previous experience working as a Manager or Team Leader in a Customer Service function is essential. You will have previously used data analysis to identify trends, present your findings and proactively find solutions. As a Custom...

Manager, Operating Model & Process - Warrington

Asda

Warrington, Cheshire

Competitive salary plus benefits

Hybrid and flexible working everyone is looking for that work/life balance and Asda have it on point. Flexible working meaning you work where it works to meet both your needs and the business needs. Discretionary bonus Rewardi...

Customer Account Manager

Adecco

Manchester, Greater Manchester

24000.00 - 26000.00 GBP Annual

Build and maintain strong relationships with clients, understanding their business needs and objectives. Act as the main point of contact for client, effectively managing their expectations and delivering outstanding customer serv...

Quaker Customer Business Manager (CBM)

Pepsico

Reading, Berkshire

Competitive

Accountable for full ownership of PepsiCo's Grains business with some of our top Customers (planning, forecasting and execution). Achieve business commercial objectives. Manage external customer relationships with key trading cont...

IT AND INFRASTRUCTURE OPERATIONS PERFORMANCE MANAGER(TELECOM)

Project People

Reading, Berkshire

Negotiable

Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infra...

Customer Experience Manager

The Solution Auto

Cheshire, England

£31,000 - £35,000 Annual

To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and e...

Customer Service Manager

S4 Personnel Ltd

Berkshire, England

£38,000 - £42,000 per annum

Manage, support and coordinate the work of the Customer Service team, motivating individuals to meet professional and personal development goals. Instil a strong Customer Service culture and keep the team focussed on resolving com...

Customer Service Manager

Language Recruitment Services Ltd

Berkshire, England

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

Customer Service Manager

Additional Resources Ltd

Berkshire, England

£46,000 - £54,000 per annum

Create and implement policies and procedures for Customer Service. Establish and convey standards for service. Cultivate customer relations through networking. Oversee daily operations of the service team. Delegate tasks effective...

Customer Service Manager

Zachary Daniels

Berkshire, England

£50,000 - £55,000 per annum

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

Customer IT Assurance Manager

Bct Resourcing

Lancashire, England

£80,000 per annum

Customer IT Assurance Manager Hybrid Up to 80,000 per annumWe're looking for an experienced Customer IT Assurance Manager for our globally recognised Client, a leading specialist in insurance with offices located throughout the U...

Customer Experience Manager

Stockport Homes Group

Stockport, Greater Manchester

£37,336 - £42,403 a year

Be very customer focused, with experience of working in a customer focused environment. Be creative and can find new solutions Have good negotiation skills. Have great management skills. Have the ability to work with stakeholders...

Customer Experience Manager

Williams Group

Stockport, Greater Manchester

£31,200 - £34,200 a year

Company pension. Employee discount. Health & wellbeing programme. Life insurance. On-site parking. Sick pay. Monday to Friday. Weekend availability. Performance bonus. Customer Service: 1 year (preferred)....

Customer Relationship Manager

Borough Care Limited

Stockport, Greater Manchester

£35,000 a year

Generating and managing bed enquiries and providing exceptional customer care. Supporting our Home Managers and our marketing team to promote our Residential and Dementia care services. Managing all inbound enquiries from initial...

Project Manager - Marketing Operations 12 Month FTC

Primark

Reading, Berkshire

27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks Discounts with some local partner business to our offi...

Customer Supply Chain & Logistics Manager

Pod Talent Ltd

North West

£60,000 - £70,000/annum Strong Package

Strategic Customer Collaboration: Spearhead initiatives to identify and deliver collaborative opportunities with the largest group customers, driving mutual value and loyalty such as cost-to-serve projects, sustainability and netw...

Customer Solutions Centre Operations Lead

Solus Accident Repair Centres

Warrington, Cheshire

£33,000 - £43,000/annum

Coach, mentor, and support to ensure sustainable change in the way we operate and our thinking. Demonstrate the ability to complete root cause analysis to identify trends, blockages/issues and suggest solutions. Demonstrate role m...

Customer Service Account Manager

The Portfolio Group

Manchester, Greater Manchester

£25,000/annum

Provide an excellent Customer Service to our new and existing BrightHR clients. Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist wit...

Customer Service / Digital Operations Executive

Recruit Right

Lancashire, England

£11.44 per hour

Answering customer queries via email, phone and live chat, while adhering to the businesses KPIs and providing an excellent service. Processing returns and exchanges within the order management system. This would also include rea...

Customer Account Manager

Adecco

Lancashire, England

£24,000 - £26,000 per annum

Build and maintain strong relationships with clients, understanding their business needs and objectives. Act as the main point of contact for client, effectively managing their expectations and delivering outstanding customer serv...

Customer Service Manager

Syntech Recruitment Ltd

Berkshire, England

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

Customer Supply Chain & Logistics Manager

Pod Talent

Lancashire, England

£60,000 - £70,000 per annum

Strategic Customer Collaboration: Spearhead initiatives to identify and deliver collaborative opportunities with the largest group customers, driving mutual value and loyalty such as cost-to-serve projects, sustainability and netw...

Deputy Customer Experience Manager

Atg Entertainment

North West

£25k-£30k

If you have great team leadership skills, you're motivated by sales targets and you enjoy live events as much as we do, then this could be an ideal next step in your career. You'll support and motivate the team to achieve their da...

Customer Service Manager

Zachary Daniels

Merseyside, England

£62,000 - £66,000 per annum

Take ownership of the service strategy and measures. Budget planning and performance review against plans and forecast to ensure the customer needs are met. Lead the Contact Centre with a focus on generating sales. Manage complex...