Customer Service Desk jobs in West Midlands

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HEAD OF CUSTOMER SERVICES

Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new busine...

CompanyReed
AddressRedditch, Worcestershire
CategoryCustomer Service
Salary£75,000 - £80,000 Annual
Job typePermanent
Date Posted 2 months ago See detail

Head of Customer Services

Reed

Redditch, Worcestershire

£75,000 - £80,000 Annual

Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new busine...

Senior Customer Services Guide

Swindon Borough Council

Swindon, Staffordshire

£28,282 p.a. plus benefits

Assist in the training, development and digital skills of your team to deliver the excellence our customers expect. Encourage, coach, support and motivate colleagues daily. Organisational, administrative and good spreadsheet skill...

1st Line IT Service Desk Analyst

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

Customer Service Advisors

Call Centre And Customer Service

Stoke-on-Trent, Staffordshire

£11.64/Hourly

Interacting with customers via phone, face to face and email to provide outstanding Customer Service. Required to cover additional sites on occasion, to provide receptionist support. Handling customer queries and directing to the...

Customer Service Advisor

Workforce

Worcestershire, England

£12.00 per hour

Job Title: Customer Service AdvisorLocation: RedditchSalary: 24,000 Per AnnumHours: Monday to Friday 9am-5pm working 37.5hrs An excellent opportunity has arisen to work for a UK market leader based in their Redditch office. They...

Customer Service Assistant (Arcade)- Drayton Manor

Hb Leisure

Tamworth, Staffordshire

£8.00 to £11.44 per hour Fantastic Benefits Package

Recommend A Friend - Earn up to 250.00! (Subject to T&C's).. Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more! Long Service Award Scheme. Winte...

Customer Service Assistant (Games) - Alton Towers

Hb Leisure

Stoke-on-Trent, Staffordshire

£8.00 to £11.44 per hour Fantastic Benefits Package

Competitive rates of pay. Daily Bonus Scheme. Recommend A Friend - Earn up to 250.00! (Subject to T&C's). Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and...

Customer Service Advisor

Morson Talent

Coventry, West Midlands

£24,187 Annual

Job Opportunity: Customer Service Advisor - Severn TrentLocation: Coventry Head OfficeDuration: 3-month initial contract with potential for extension or permanent roleHours: Rotational shifts pattern between 6:30 AM to 10:00 PM....

Head of Customer Service & Support

Brellis Recruitment Limited

Birmingham, West Midlands

£60,000 - £70,000 Annual

Lead and inspire a team of both office-based and remote customer support professionals to deliver exceptional service. Develop and implement effective customer support strategies, processes, and tools to enhance customer satisfact...

Customer Service Supervisor

Brellis Recruitment Limited

Warwickshire, England

£28,000 - £32,000 per annum

Lead a dedicated Customer Service team, fostering an environment of motivation and high performance. Develop strategies to refine service quality, efficiency, and client satisfaction. Act as the primary escalation point for resolv...

Customer Service Administrator

Opus People Solutions Ltd

Rugby, Warwickshire

£12 Hourly

Opus People Solutions are hiring on behalf of Rugby Borough Council for Customer Service Administrator. Position: Customer Service Advisor Department: Property Repairs Department Location: Rugby Council, Insert specific location S...

Customer Services Advisor

Bromford

Wolverhampton, West Midlands

£24,187 a year

Previous contact centre experience is beneficial, however not essential. A can-do attitude and a real desire to help our customers. Strong IT skills. A good eye for detail and numerical skills. Resilience. Things rarely stand stil...

Customer Services Officer

Midland Heart

Birmingham, West Midlands

£26,143 a year

Monday to Friday shift pattern days only, no evenings, nights or weekends! Annual leave starting at 25 days (plus Bank Holidays PLUS the option to purchase 5 extra days per year), increasing to 30 days on service. Access to our...

Customer Services Administrator

Lrqa Group

Birmingham, West Midlands

Fixed term contract

Prioritise, plan and ensure completion of all customer activity from planning through to invoice, in line with or ahead of agreed business SLAs (ensuring that utilisation for FTE colleagues vs subcontractors is optimised and that...

Customer Service Advisor

Mitie

Birmingham, West Midlands

£22,672 a year

This position also involved administrative tasks and so our team members will have a keen eye for detail, proficiency in the use of Microsoft Excel and adaptability to utilising new in-house systems. The candidate should be able t...

Customer Services Assistant

Warwickshire County Council

Coleshill, Warwickshire

£23,500 - £23,893 a year

4 GCSE passes, grade C or above or equivalent, to include English and Maths. A flexible approach to working hours including evenings and Saturdays. You may also be required to work across any of our local libraries. Experience of...

Retail Customer Service Assistant - Nights

Bp Retail

Strensham, Worcestershire

£12 an hour

25% discount on in store goods *exclusions apply. Paid holiday. Flexible hours. Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services). Discounts with other businesses through Perks at Work. Family leave. T...

Customer Service Advisor

Yoke For Cws

Pendeford, West Midlands

£13.53 an hour

Managing inbound customer calls relating to accounts and products. Telephony and admin-based tasks to service customer queries. Take ownership of customer problems and being able to solve them at first point of contact. Contribute...

Customer Service Assistant

Wickes

Coventry, West Midlands

£11.44 an hour

Competitive bonus. Save-as-you-earn scheme. Contributory pension scheme. Colleague discount. Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme. Salary dependan...

Customer Service Assistant

Staffordshire County Council

Stafford, Staffordshire

£23,500 - £23,893 a year

A service that offers ease of access and intuitive navigation. Consistent and high-quality contact management. A service driven by customer insight and demand analysis. A service that is delivered through appropriate delivery chan...

Customer Service Advisor

Blue Arrow Ltd

Coventry, West Midlands

Up to £11.56 an hour

Hold excellent reading skills and previous office or Customer Service experience. Have good attention to detail. Able to speed read. Experience in using computers and able to use keyboard shortcuts. Make accurate decisions indepen...

Customer Services Advisor

Connexus

Craven Arms, Shropshire

£20,020.77 a year

have a flair and passion for delivering excellent customer service, with previous demonstrable experience. excellent problem-solving skills and can think on your feet, working in a fast-paced environment. possess the necessary be...

Customer Service Advisor/ Admin - Customer Access

Triumph Consultants Ltd

Stoke-on-Trent, Staffordshire

£11.50 an hour

Responsible for answering specific and general enquiries and giving advice to members of the public, other departments and outside agencies who contact the council on a basis of resolution at the first point of contact where appro...

Customer Services & Planning Manager

Elevation Recruitment Group

West Midlands, England

Manage, motivate and coach the Customer Services & Planning team. Working through direct reports, ensure all PC&L employees are effectively being utilised and working to maximum potential. Work internally and directly with the cus...

Customer Service Administrator

Office Angels

Staffordshire, England

£11.86 per hour

Performing investigative work to supporting both clients and customers. Providing case resolution. Liaising with both customers and clients (via telephone and email). Chasing customers and clients for missing information. Confiden...

Customer Service Administrator

Opus People Solutions

Warwickshire, England

£12.38 per hour

Customer Service Administrator Position: Customer Service Advisor Department: Property Repairs Department Location: Rugby Council, [Insert specific location] Salary: 12.38 Employment Type: Full-time (Temporary for 3 to 6 months)...

Customer Service Representative

Maximus Uk

West Midlands, England

Fully manage each days appointment sessions. Carry out reminder calls to customers for appointments. Monitor session progress and backfill appointments where necessary. Identify additional support with other sites where necessary...

Customer Service Representative

Equiniti

West Midlands, England

Competitive salary

Provide a seamless and effortless experience when dealing with their queries. Have the customer at the heart of everything you do. Be willing to go the extra mile. Take ownership of issues and see them through to resolution. Start...

Customer Service Advisors

Adecco

Staffordshire, England

£11.64 per hour

Interacting with customers via phone, face to face and email to provide outstanding Customer Service. Required to cover additional sites on occasion, to provide receptionist support. Handling customer queries and directing to the...

Contract Manager - Customer Services

Serco

West Bromwich, West Midlands

Competitive

Effective management of client relations. Ability to digest complex operational issues. Provide Solutions to meet Client's aspirations and values. Provide an efficient and flexible response to operational issues, in order to maint...