Customer Service Manager jobs in West Midlands, England

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CUSTOMER SERVICE TEAM LEADER

Leading and motivating a team of 10 Customer Service representatives to achieve performance targets and deliver exceptional Customer Service. Provide coaching, training and feedback to team members to enhance their skills and perf...

CompanyHuntress - Maidstone
AddressWolverhampton, West Midlands
CategoryCustomer Service
Salary£35,000/annum 12.5% annual bonus
Job typePermanent
Date Posted a month ago See detail

Customer Service Team Leader

Huntress - Maidstone

Wolverhampton, West Midlands

£35,000/annum 12.5% annual bonus

Leading and motivating a team of 10 Customer Service representatives to achieve performance targets and deliver exceptional Customer Service. Provide coaching, training and feedback to team members to enhance their skills and perf...

Junior Building Services Manager

Involve Recruitment

Birmingham, West Midlands

Assist in overseeing mechanical and electrical components of construction projects under the guidance of senior management. Work closely with site teams, subcontractors, and suppliers to ensure efficient delivery of services and m...

Customer Service Coordinator

Modern Edge Recruitment

Coseley, West Midlands

£24,000/annum

Sales order entry into internal systems. Raising internal documents for production. Raising internal documents for despatch. Raising customer invoices. Liaise with departments to ensure smooth order process. Create and maintain re...

ITIL Service Management Analyst

Morgan Hunt Recruitment

West Midlands, England

£40,000 - £40,001 per annum

Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enha...

Service Manager - Midlands - £45k plus company car

Dcs Recruitment

West Midlands, England

£30,000 - £45,000 per annum

Drive operational IT standards and practices across the business. Support and remain responsive to all service and customer needs. Reporting on service standards for specific franchises. Working with OEM's to collaborate and manag...

Head of IT Service Management - UK-Wide

Circle Recruitment

West Midlands, England

£70,000 - £100,000 per annum

15+ years of broad experience in IT Service Management, Service architecture, service operations. Extensive experience in building out IT Service teams of 15+ people. Ideally, some government sector, Defence, Aerospace, Nuclear, a...

Customer Service Advisor

Reed Business Support

West Midlands, England

£11.88 per hour, inc benefits

Deliver outstanding Customer Service, efficiently handling inquiries via calls, emails, voicemails, and texts.. AchieveFirst Contact Resolutionby addressing customer needs promptly and effectively. Manage fluctuating workloads,...

Customer Service Advisor

Acs Recruitment Solutions Ltd

West Midlands, England

Competitive salary

Client Relationship Assistant BirminghamFull time & Office basedMonday - Friday 9:00am - 5:00pmSalary 22,000 - 25,000 depending on experienceOur client is looking for an experienced Customer Service Advisor, to join their succes...

Customer Service Coordinator

Reed Business Support

West Midlands, England

£24,000 per annum, inc benefits

Receive and process requests from customers and colleagues across all communication channels. Proactively and reactively escalate service work to meet service level agreements. Liaise regularly with customers, providing real-time...

Customer Service Advisor

Irlam Associates

West Midlands, England

£22,000 - £23,000 per annum

Managing outgoing and incoming customer calls and managing email enquiry systems. To keep track of delivery records from the drivers. Upselling to customers to ensure continued revenue stream. Handling customer enquiries around av...

Customer Service Advisor Legal

Talk Staff

West Midlands, England

£23,000 per annum

Excellent communication skills written and verbal. Hold previous experience within a administration role or customer focused environment ideally within the legal sector. Work well under pressure and be highly organised. Be confide...

Customer Service Representative - Walsall

Home Serve

Walsall, West Midlands

£25,500

HomeServe are currently recruiting for Customer Services Representatives to join our busy Retention department at our Walsall site.Salary: 25,500(full time, 40 hours)This is a full time, permanent role, which requires successful...

Customer Service

Reed Business Support

West Midlands, England

£11.44 per hour, inc benefits

Manning inbound queries via phone and email by being the customers first point of contact. Distribute or respond to inbound communications to the relevant teams. Resolve and answer questions or queries where possible. CRM data ent...

Customer Service

Reed Business Support

West Midlands, England

£11.44 per hour, inc benefits

Manning inbound queries via phone and email by being the customers first point of contact. Distribute or respond to inbound communications to the relevant teams. Resolve and answer questions or queries where possible. CRM data ent...

Customer Services Administrator

Kcgroup

West Midlands, England

Strong interpersonal skills. Confident communicator both verbally and written. Excellent customer service skills and ability to listen effectively. Adaptable, organised, and methodical approach. Manage requests via phone, email et...

Customer Service Advisor

Instastaff

Birmingham, West Midlands

£13 - £13.5/annum

Making outbound and inbound calls. Taking information over the phone. Dealing with questions, queries, and issues. Dealing with data, such as payment details. Updating payment methods as/when required. Updating in-houseCRM system...

Customer Service Advisor

Bell Cornwall Recruitment

West Midlands, England

£12.00 per hour

Handling and resolving Customer Service tickets by phone and email. Supporting and explaining the set up of broadband routers to customers who are struggling. Maintaining a high standard of service to ensure customer retention. Ex...

Property Service Manager

4Recruitment Services

West Midlands, England

£450.00 per day

To be responsible for a wide range of estate management matters relating to the Clients extensive property holdings and to provide advice where this is within the postholders professional expertise. To manage the Clients commer...

Customer Service Administrator

Macildowie Recruitment And Retention

West Midlands, England

£24,500 per annum

Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction. Build and maintain strong customer relationships through proactive communication and exceptional service. Resolve customer inqu...

Customer Service Executive

Bell Cornwall Recruitment

West Midlands, England

£26,000 - £30,000 per annum

Client management: To onboard new clients and to retain existing clients through contract renewals. Liaising between clients and the internal team to ensure feedback is received and help to improve service. Using the internal CRM...

Customer Service/Software Support Analyst ??? Train into Tech Support

Smart Sourcer Ltd

Solihull, West Midlands

23000.00 - 25000.00 GBP Annual

1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success). Outstanding written and verbal communications skills. Strong problem solving and critical thinking skills. Keen interest in tec...

Road Freight Customer Service Clerk

Freight Personnel

West Midlands, England

£23,700 - £24,000 per annum

Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry. The network has more than 354 locations across 60 countries and with 13,000...

Customer Service Assistant - Walsall, West Midlands

Asda Express

Walsall, West Midlands

£11.44 per hour

15% Food to Go Discounts Greggs, Burger King, Subway, LEON & Sbarro. 10% ASDA Discount Card. Exclusive Retail Discounts. Contracted Guaranteed Hours. Annual Leave Entitlement. Learning & Development Opportunities. Employee Life...

Service Manager

Charles Hunter Associates

West Midlands, England

£42640 - £57200 per annum + benefits

Up to 57,200 dependent on experience Mileage covered Home working - home working allowance Training & development opportunities Rate: 42640 - 57200 per annum + benefits. Location: West Midlands, England. Type: Permanent. Indust...

German Speaking Customer Service Advisor

Search Consultancy Ltd

West Midlands, England

£23,000 to £23,000.00 per year

German Speaking Customer advisor role - RemoteYou will be joining a company that specialises in the provision of fully digitised subscription services for their clients. * Monday to Friday working week of 8am - 4pm* All equipment...

Service Manager

Time Recruitment

West Midlands, England

£35,000 - £42,000 per annum

Registered Manager - Mental health Location: Cradley Heath, B64Salary: 35,000 - 42,000 per annumHours: 40 hours per week Located close to the centre of Shipley, the service has 25 self-contained 1 bed room flats with a shared ki...

NatWest Customer Service Level 3 Apprenticeship

By Ltsb

Birmingham, West Midlands

£23,940

Analyse queries accurately and raise with the relevant parties without delay and escalate where needed. Maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit for purp...

Customer Service Coordinator

St Selection

West Midlands, England

£24,000 per annum

To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner. Dealing with inter...

Customer Service Representative

Manpower

Coventry, West Midlands

£13.50 - 14.69 - Hour

You will be responsible for delivering a world-class service and support the business by responding to customer enquiries, updating the business systems, collaborating internally to prepare and deliver quotations, and joining with...

Customer Service Advisor

Blue Arrow

Coventry, West Midlands

£11.56 - Hour

Position: Customer Service AdvisorLocation: Hybrid within commutable distance of Coventry (CV6)Start date: 13/05/2024 (Will be required to attend site on 10th May to collect homeworking equipment, minimum onsite for 4 weeks traini...