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Full-time Complaint Resolution Officer jobs

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COMPLAINTS RESOLUTION OFFICER

Proven experience of working in a customer focused environment with a track record of delivering excellent customer service. Experience handling complaints. Proven experience of problem solving and effective decision making in com...

CompanyThe Guinness Partnership
AddressOldham, Greater Manchester
CategoryCustomer Service
SalaryUp to £31539 per annum
Job typePart Time
Date Posted a week ago See detail

Complaints Resolution Officer

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience of working in a customer focused environment with a track record of delivering excellent customer service. Experience handling complaints. Proven experience of problem solving and effective decision making in com...

a week ago seen See more...

Complaints Resolution Officer

James Andrews Recruitment Solutions

Lancashire, England

Negotiable

Dealing with complex complaints and coming up with satisfactory outcomes for tenants. Ensuring end to end investigations into complaints are undertaken using Housing Ombudsmen guidelines. Holding meetings with employees, complaina...

2 months ago seen See more...

Complaints Officer New

Adecco

Ealing, Greater London

£19.50 - £25.22/hour Umbrella, PAYE, Holiday, Pensions Scheme

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

8 hours ago seen See more...

Complaints Officer New

Novax Recruitment

London, England

£19.00 per hour

Experience in resolving complaints effectively. Proficiency in letter writing. Experience in completing various administrative tasks related to complaint management. Previous experience of delivering exceptional customer service i...

23 hours ago seen See more...

Compliance and Complaints Officer

Financial Services

Stockport, Greater Manchester

£ 28000 - £ 35000 / Year

Responsibilities:Investigate and resolve customer complaints, ensuring timely and fair outcomes.Collaborate with various teams within the organisation to identify and rectify compliance issues.Conduct regular compliance reviews to...

2 days ago seen See more...

Complaints Officer

Oxby And Parke Recruitment

Buckinghamshire, England

Ensure that all complaints received are correctly identified, logged, acknowledged, and responded to within FCA regulatory timelines. Draft complaint responses to customers. Liaise with internal departments and provide support, gu...

2 days ago seen See more...

Complaints Officer

Adecco

South East

£19.50 - £25.22 per hour

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

2 days ago seen See more...

Senior Homes Complaints Officer

Blue Octopus Recruitment Ltd

Homeworking

£41,000 per annum + Car Allowance

Have significant experience of complaint handling in social housing, including investigating and responding to complex stage two cases. Demonstrate an understanding of repair obligations for social housing providers, Housing Healt...

2 days ago seen

Complaints Officer

Michael Page Property & Construction

North West

£33,000 - £34,000 per annum

Manage and respond to all complaints in a timely and professional manner. Work closely with other departments to resolve issues and improve services. Log and track all complaints to ensure transparency and accountability. Develop...

2 days ago seen See more...

Compliance and Complaints Officer

Adecco

Cheshire, England

Competitive

Competitive salary. Opportunity for career growth and development. Friendly and supportive work environment. Training and professional development programmes. Good work-life balance. Exciting challenges and opportunities. Undertak...

2 days ago seen See more...

Complaints Resolution Manager

Brown & Brown

Kent, England

Salary negotiable

Receive, log, acknowledge and investigate complaints, gathering all necessary information and evidence to reach fair and informed decisions. Listen empathetically to grievances and clearly outline to complainants the actions that...

6 days ago seen See more...

SEND Resolutions Officer

Reed Business Support

West Yorkshire, England

£22.51 - £28.05 per hour, inc benefits

Location: Leeds, LS1- work from home available. Job Type: Full-time. Salary: 22.51 PAYE or 28.05 Umbrella per hour. Deal with complaints and legal challenges, including those from the press. Advise and assist parents regarding...

2 days ago seen See more...

Field Service Resolution Officer

Marston Holdings Ltd

South East

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

6 days ago seen

Resolution Officer/Warrant Officer

Marston Holdings Ltd

London, England

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

6 days ago seen See more...

Compliance and Complaints Officer

Adecco

Cheshire, England

£28,000 - £35,000 per annum

Join a leading financial services organisation as a Compliance and Complaints Officer and make a real difference in the lives of their customers. With their commitment to excellence and high ethical standards, they are dedicated t...

6 days ago seen See more...

Senior Manager – Complaints Resolution

Skipton Building Society

Skipton, North Yorkshire

£62,800 to £62,800 per annum

Hours:Full time and permanent role Hybrid working from Skipton Head Office 35 hours per week - 9am - 5pmSalary:62,800 Per AnnumClosing Date:Wed, 3 Jul 2024Customer Relations / Complaints ResolutionSenior Manager:Salary : Up to...

a week ago seen See more...

Customer Complaints Officer

Blue Octopus Recruitment Ltd

Homeworking

£29,000 per annum

Have proven customer service experience. Have an understanding of managing complaints in social housing and knowledge of the Housing Ombudsman Service. Have experience of safeguarding and managing cases involving people who may ha...

a week ago seen

Resolution Officer/Warrant Officer

Marston Holdings Ltd

London, England

£29,495

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

a week ago seen See more...

Field Service Resolution Officer

Marston Holdings Ltd

London, England

£29,495

Visit commercial and residential premises to reconnect customers with our clients. Establish and verify occupier details during visits. Confirm accurate meter readings and provide necessary information. Identify and appropriately...

a week ago seen See more...

Complaints & Correspondence Officer

Service Care Solutions Ltd

Lewisham, Greater London

£18 - £19 per hour

The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

a week ago seen See more...

Complaints Officer

Nhbc

Milton Keynes, Buckinghamshire

£26,000 - £30,000/annum 6% Bonus

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

3 weeks ago seen See more...

Customer Resolution Officer

Service Care Solutions Ltd

England

£16 - £17 per hour

Investigate and respond to customer feedback and complaints with compassion and impartiality within our timescales. Ensure all customers receive an equal experience and opportunity to give feedback, and tailor the service to meet...

4 weeks ago seen See more...

Housing Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £26/hour Umbrella, PAYE, Holiday, Pensions Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

a month ago seen See more...

Complaints Officer - Repairs

Adecco

Surrey, England

£19.95 - £25.72 per hour

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

a month ago seen See more...

Complaints Officer

Service Care Solutions - Housing

Merseyside, England

£21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

a month ago seen See more...

Interim Complaints Officer

Michael Page Property & Construction

Merseyside, England

£18.00 - £23.00 per hour

Manage and resolve customer complaints in a professional and timely manner. Ensure all customer interactions are documented and stored appropriately. Work collaboratively with the property team to address underlying issues leading...

a month ago seen See more...

SEND Complaints Officer

Remedy Recruitment Group

West Midlands, England

£20.85 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

a month ago seen See more...

SEND Complaints Officer

Service Care Solutions - Social Work

Worcestershire, England

£20.00 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. Track complaints through the Complaints Procedure producing key data analysis/performance information reports. Identify and present qualitative...

a month ago seen See more...

SEND Complaints Officer

Ackerman Pierce

Worcestershire, England

£16.67 - £20.85 per hour

Conduct thorough Stage 1 investigations independently and produce detailed written responses. Track and analyze complaints, producing insightful performance reports. Identify key themes from complaints and collaborate with SEND Se...

a month ago seen See more...

Complaints Officer

Reed Business Support

Hampshire, England

£13.00 - £13.50 per hour, inc benefits

Serve as a customer experience expert and brand ambassador. Act as the first point of contact for customers, acknowledging complaints and informing them of the next steps. Investigate complaints thoroughly and impartially to reach...

a month ago seen See more...

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