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Full-time Head Of Customer jobs in London, England

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HEAD OF CUSTOMER EXPERIENCE AND OPERATIONS

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

CompanyHays Specialist Recruitment
AddressLondon, Greater London
CategoryAdvertising & Marketing
Salary£60,000.0 to £75,000.0 per year
Job typeFull time
Date Posted 3 weeks ago See detail

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

3 weeks ago seen See more...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, England

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

a month ago seen See more...

Head of Customer Connections PCA and Savings - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Deliver the customer volume targets based on a deep understanding of Customer behaviours and drivers of Customer activity to improve customer conversion, funnel improvement, activation, engagement and retention. Deliver the commer...

a month ago seen See more...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

a month ago seen See more...

Head of Customer Service - Heathrow Airport

Swissport International Ag

London, England

Assures all employees comply with company rules and procedures and other authority requirements like Health and Safety guidelines To ensure that all people management practices, procedures and processes are implemented consistentl...

2 months ago seen See more...

JAPANESE SPEAKING AIRLINE CUSTOMER SERVICE ADVISOR New

The Works Staffing Solutions

London, Greater London

Up to £26000 per annum + excellent benefits

Assist customers in resolving issues accurately and efficiently. Respond promptly to customer queries via email or phone, delivering a friendly and professional service. Provide comprehensive AIRLINE CUSTOMER SERVICE, covering cha...

9 hours ago seen See more...

Assistant Head of Legal Services (Regeneration & Property)

Deekay Recruitment

Greenwich, Greater London

Assistant Head of Legal Services (Regeneration & Property)RB Greenwich6 month contractRate: Negotiable - indicate desired ratei) To be responsible for the leadership, management and development of the Regeneration and Property...

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Customer Service Team Manager

Adecco

Croydon, Greater London

£20.57 - £27.96/hour Umbrella, PAYE, Holiday, Pensions Scheme

Customer Service Team Manager. Public Sector - Local Authority . Full-time position. Monday- Friday, 36 hours per week. Temporary role - 4 months with likely extension. Possibility of temp to perm in the future.. 20.57 per hour P...

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Head of Communications and Marketing

Third Solutions

London, England

£32550 - £44000 per annum

You will play a pivotal role in supporting volunteers through significant period of change, requiring a blend of strategic thinking, communications expertise and project management skills to effectively navigate through transition...

yesterday seen See more...

Housing Customer Insight Manager

Adecco

Croydon, Greater London

£57,201/annum

Customer Insight Manager . Permanent . Public Sector - Local Authority . Full Time - Monday to Friday, 36 hours per week. Hybrid Working - 3 days in office (Croydon), 2 days at home. Play a pivotal role in elevating customer satis...

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Head of Operations

The Literacy Pirates

Dalston, Greater London

£50,000 per year

Literacy Pirates is looking for a senior leader,someone who has experience developing digital products, understands the interplay between systems and processes and getting the best out of people, and the importance of sustaining...

2 days ago seen See more...

Head of Marketing and Communications

Back Up

London, England

£48,000 - £53,000 per year (inc. 5% London Allowance)

In April 2021, Back Up launched an ambitious strategy to be there for every single person affected by spinal cord injury ensuring no one is left behind. Working with our CEO and the leadership team, you will play a key role in d...

2 days ago seen See more...

Head of Public Affairs

British Heart Foundation

London, Greater London

£64,000 - £67,000 per year

You will also help build partnerships with industry, think tanks, others in the voluntary sector and arms-length bodies, to advocate for a newly coherent and determined approach to heart disease. At the BHF we believe in the power...

2 days ago seen See more...

Head of Development

Lord's Taverners

London, Greater London

£28,000 per year

Assisting the Head of Major Donors and Special Events and Special Events Manager in planning, marketing and delivery of our programme of Special Events Sourcing prizes and maintaining a bank of prizes with full and accurate inf...

2 days ago seen See more...

Head Grounds Person

Dignity Plc

Wandsworth, Greater London

£29,720 to £29,720 per annum

Our Grounds Management Teams play a crucial role in creating a peaceful environment for reflection and honouring cherished memories.If you have a passion for outdoor work, a strong sense of pride in your craftsmanship, and the abi...

2 days ago seen See more...

Head of High Value Giving

Civitas Charity Recruitment Ltd

London, England

£60,000 - £65,000 per year, negotiable (DOE)

The Diocese supports people of all faiths and none, and embraces the wide and varied social needs of those north of the Thames, from Heathrow in the West, to Bow in the East. Their key services include a safehouse for trafficked w...

2 days ago seen See more...

Head of Business Development & Philanthropy

The Royal Statistical Society

London, Greater London

Up to £55,000 (dependent on experience), plus generous pension scheme, flexible working culture

Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external markets to ensure our services align with those preferences and needs. Monitor emerging trends in statistics/data sci...

2 days ago seen See more...

Head of Corporate Partnerships

Percival, The Not-For-Profit Recruiter

London, England

£50k per year

Percival are excited to be working exclusively with Trees for Cities to help them appoint a new Head of Corporate Partnerships to join their growing team. In a world facing unprecedented threats from climate change, loss of biodiv...

2 days ago seen See more...

Head of Fundraising (Social Welfare Charity, Hybrid in London)

Civitas Recruitment

London, England

£60,000 - £65,000 per year, negotiable (DOE)

The Diocese supports people of all faiths and none, and embraces the wide and varied social needs of those north of the Thames, from Heathrow in the West, to Bow in the East. Their key services include a safehouse for trafficked w...

2 days ago seen See more...

Head of Operations (Maternity Cover)

Resurgo Trust

London, Greater London

from £50,000 dependent on experience

Excellent Health Insurance Plan, including gym discounts and other perks. Exceptional staff development and training opportunities, including our 5-day Coaching for Leadership programme (worth 3,000). Regular staff prayer meeting...

2 days ago seen See more...

Head of Music

Ark Acton Academy

London, England

Competitive (Inner London)

Combine subject matter expertise with a passion for teaching. Havethe commitment, skills and character required tobe a team player. Share the ArkActon Academy vision and be aligned with the sixpillars underpinning it. Value an...

2 days ago seen See more...

Head of Food Technology

Search Education Trust

London, England

MPS 1 £36,745 – to 6 £47,666 (Inner London Rate) + TLR 2B at £5,349. (UPS Applications welcome)

A very positive working environment. The support of a highly committed and professional staff team. Exceptional professional development opportunities. Collaborative and committed colleagues....

2 days ago seen See more...

Head of Corporate Partnerships

Chance To Shine

London, Greater London

£55,000 - £62,000 per year

Job title Head of FundraisingDepartment Strategy & FundraisingSalary 55-62kBenefits 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave (with additional non-contractual time at Ch...

2 days ago seen See more...

Head of Services

Greenwich Students' Union

Greenwich, Greater London

£46,925 - £52,815 per year

Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity. Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and rete...

2 days ago seen See more...

Brand and Customer Manager, Oncology

Msd

London, Greater London

Lead development of operational plans and omnichannel campaigns, ensuring alignment with strategy and delivery against quarterly OKRs, strong KPIs and performance targets. Utilise our strategic planning process to develop a segmen...

2 days ago seen See more...

Customer Experience Team Member - London

Atg Entertainment

London, Greater London

£11.85 / £11.62 depending on contract choice

myStrength Mental Wellbeing App. WeCare Support Services. Theatre Tickets (Subject to Availability). ATG Theatre Card. Staff Discounts. Pension. Access to ToothFairy - Dental access and guidance from home....

2 days ago seen See more...

Head of Fundraising & Events

Valued Recruitment

London, Greater London

£50,000 per year

Supporting the Executive Director of Marketing in the delivery of Fundraising goals/targets with particular responsibility for managing relationships with regular supporters, donor club members, and major donors. Grow Best for Bri...

2 days ago seen See more...

Head of Medical Staffing

Mlc Partners

London, England

£66,718 - £76,271

Be a key member of the People and Culture Directorate Senior Management Team, managing and leading the Medical Workforce teams and service across the Trust to deliver a professional and responsible medical workforce service. Provi...

2 days ago seen See more...

Head of Digital & Design

Institute Of Psychoanalysis

Maida Vale, Greater London

£50,000 per year

Project manage major digital projects and ensure relationships with external stakeholders and engagement with Members, Staff and Service Users are all managed effectively. Research solutions and make recommendations for the improv...

2 days ago seen See more...

Head of Service - YP and Ofsted Matrix Lead

Mind In Towerhamlets, Newham & Redbridge

London, Greater London

up to £50,000 per year based circa on capabilities and experience

A track record of developing high-performing teams and managers. Experience working in a service delivery organisation. Expertise in managing and developing a service, and its processes, procedures and policies. A track record in...

2 days ago seen See more...

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