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SERVICE DESK ADMINISTRATOR

Scheduling internal and field resources on the Field service system Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organisations key services for which support is being...

CompanyHenry Schein
AddressCardiff, Wales
CategoryAdministrative
Job typeFull-time
Date Posted 3 weeks ago See detail

Service Desk Administrator

Henry Schein

Cardiff, Wales

Scheduling internal and field resources on the Field service system Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organisations key services for which support is being...

3 weeks ago seen See more...

Service Desk Analyst

University Of Glasgow

Glasgow, Scotland

£22,681 - £25,138 a year

Ensure that the Service Desk provides a friendly, responsive, professional, and efficient customer-focused service. Support the Senior Service Desk Analysts. Develop relationships with all key Estates Stakeholders in managing enqu...

3 weeks ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

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Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

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IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

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IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

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IT Service Desk Apprentice

Gigaclear

Oxfordshire, England

£20,000 - £21,000/annum

User onboarding and offboarding, including building and recovering machines, laptops, mobiles, and tablets. 1st Line support and maintenance of the Active Directoryand Office 365 account and email administration. Windows 10 (most...

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Service Desk Escalation Engineer

Stoneseed Ltd

Chesterfield, Derbyshire

£30,000 - £35,000/annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

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IT Service Desk Technician

Principal It

Driffield, East Riding of Yorkshire

£26,000/annum

Customer focussed with excellent interpersonal and communication skills. Hands on, flexible and pro-active approach with willingness to learn. Team player who enjoys sharing knowledge with colleagues. Well organised with excellent...

3 weeks ago seen See more...

Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

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Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

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IT Service Desk Leader

Gold Group

Oxfordshire, England

£34,000 - £35,000/annum

Annual professional and training development plan. Hybrid / flexible working. Accrue additional holidays after 2- and 5-years' service. Discretionary bonus' and a regular salary review. 20% shift allowance (included within quoted...

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Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

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2nd Line Service Desk Engineer

Searchability

West Yorkshire, England

Hybrid working model. 25 days holiday plus bank holidays and the option to purchase more. Medical Insurance. Continued development support. Previous experience working within a fast paced MSP. Broad knowledge of IT systems. Vast e...

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IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

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IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

3 weeks ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 weeks ago seen See more...

Service Desk Engineer - Aldershot

Xact Placements Limited

Hampshire, England

£22,000 - £26,000 per annum

1st & 2nd line IT support. Provide both remote and onsite support to a variety of local clients. Keep clients up-to-date on any issues. Resolve hardware and software faults. Installing and configuring computer operating systems an...

3 weeks ago seen See more...

1st Line Service Desk Analyst (Hybrid)

Vertex-It-Solutions

South East

£24,000 - £30,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

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Service Desk Analyst - 1st Line

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£23,000 - £26,000 per annum

Joining an experienced team of IT Support colleagues, you will be provided with comprehensive Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to su...

3 weeks ago seen See more...

Service Desk Technician

Rise Technical

Chalfont St Giles, Buckinghamshire

Up to £25000.00 per annum + Hyrbid + Funding Education

Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge. Able to commute to Chalfont Grove by car, bike, or on foot. Desirable to have knowledge in Office 365, Active Directory, Azure, and basic...

3 weeks ago seen See more...

Business Travel Manager - Global Professional Services

Vanrath

Belfast, County Antrim

Negotiable

Working with the Global CFO, Global Mobility and ESG to set the global travel policy and global travel strategy;. Working with local CFOs and local travel representatives in implementing global strategy and initiatives and to assu...

2 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

3 weeks ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...

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Service Desk Analyst

Newcastle University

Newcastle, Down

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

3 weeks ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

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Italian Technical Service Desk

Efinancialcareers

West Lothian, Scotland

Competitive salary

Italian. it support. 1st line support. Application support. Technical support....

3 weeks ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

3 weeks ago seen See more...

Senior IT Service Desk Analyst - (7572)

Manchester Metropolitan University

Manchester All Saints Campus

Grade 5 (£26,444 to £28,759)

compassionate, empathetic, a good listener who strives for perfection not only in themselves but inspires it in the team around them. someone who can communicate clearly and confidently at all levels, building positive relationshi...

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Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

3 weeks ago seen See more...

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