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Global Service Desk jobs

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SERVICE DESK COORDINATOR

Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a...

CompanyFawkes & Reece
AddressLondon, Greater London
CategoryCustomer Service
Salary£28,000 to £29,000 per year
Job typeFull time
Date Posted 2 months ago See detail

Service Desk Coordinator

Fawkes & Reece

London, Greater London

£28,000 to £29,000 per year

Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a...

2 months ago seen See more...

Senior Service Desk Engineer

Searchability

Tyne And Wear

20 days annual leave plus bank holidays and your birthday off! A bi-annual bonus scheme. Private medical care. Competitive salary. Understanding of VMWare ESXi / vSphere management. Understanding of Hyper-v. Experience with MS365....

2 months ago seen See more...

1st/2nd Line Service Desk and Field Engineer

Get Staffed Online Recruitment Limited

Melton Mowbray, Leicestershire

£22000.00 - £30000.00 Per Annum

Offer exceptional 1st and 2nd line support by swiftly resolving Service Desk tickets, diagnosing issues accurately, and deploying effective solutions. Carry out on-site support tasks, such as system setups, troubleshooting, and ma...

2 months ago seen See more...

HR Service Desk Support Officer (10-month FTC)

British Transport Police

United Kingdom

Competitive

Carry out People Service Centre transactional processing duties related to employee records, resignations, personal change details, sickness absence entries, accident reports, maternity leave etc. and handle routine queries from B...

2 months ago seen See more...

IT Service Desk Engineer

Ashdown Group

Berkshire, England

£275-£300 p/d - Inside IR35

This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. The successful candidate will be resp...

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1st/2nd Line Service Desk and Field Engineer

Get Staffed Online Recruitment

Melton Mowbray, Leicestershire

£22000 - £30000 Per Annum

About Our Client:They are a distinguished IT Managed Service Provider located in Melton Mowbray, specializing in delivering innovative IT solutions and unparalleled support to a broad clientele. You will tackle a wide array of tec...

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Service Desk Analyst

Connect Internet Solutions Ltd

Liverpool, Merseyside

£20,000 - £25,000 a year

Casual dress. Company events. Company pension. Life insurance. Transport links. Work from home. Monday to Friday. Liverpool: reliably commute or plan to relocate before starting work (required). GCSE or equivalent (preferred). Tec...

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Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

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IT Service Desk Analyst

Topps Tiles

Leicestershire, England

Competitive salary

Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue. Support the business ERP application - Microsoft Dynamics. Building and confi...

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Service Desk Analyst

L&Q

Manchester, Greater Manchester

£26,295 per annum

Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLAs and KPIs, using ITSM tools to prioritize, resolve, and reassign tickets as s...

2 months ago seen See more...

Service Desk Analyst

Cvs Uk Ltd

Diss, Norfolk

Provide first point of contact for all IT related, Issues, Incidents, service requests and queries. Ensure user queries or issues are captured, validated and where possible resolved at the first point of contact. Any issues requir...

2 months ago seen See more...

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

2 months ago seen See more...

IT Service Desk Engineer

Ashdown Group

Staffordshire, England

This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. The successful candidate will be resp...

2 months ago seen See more...

IT Service Desk Trainee

Savills Im

London, England

£27,000 a year

Monitoring and logging Service Desk enquiries and updating as required. Supporting with the resolution, assignment or escalation of issues. Performing administration and housekeeping tasks for the IT Department. Assisting with pro...

2 months ago seen See more...

Service Desk Engineer (Remote UK)

Synergy

London, England

£31.7K - £40.2K a year

Perform remote troubleshooting, employing diagnostic techniques, specialist tools, and directed questions. Own tickets from creation/assignment to closure, providing timely and relevant updates to clients. Document incident resolu...

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1st Line IT Service Desk Analyst

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

2 months ago seen See more...

Tesco Colleague - Customer Service Desk - Wigan Hindley Extra

Tesco

Lancashire, England

Not specified

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

2 months ago seen See more...

769 - Service Desk Analyst - External - TS

Welsh Government

Cardiff, Wales

£23,258 - £26,901 a year

Handling End User queries and issues - Receive, log and manage calls via telephone and other contact methods available onto the IT Service Management tool. Create Incidents and service requests, update ticket logs, prioritise and...

2 months ago seen See more...

Service Desk Technician

European Molecular Biology Laboratory

Hinxton, Cambridgeshire

£2,866 a month

We operate a vast and unique infrastructure both in-house and in the Cloud and youll be exposed to all of it, learning as you go and developing the skills to take your IT career to the next level. Your role In this role you will:...

2 months ago seen See more...

Service Desk Analyst UK

Australiansuper

London, England

Full-time

We make a difference, delivering outcomes for our millions of members. Take on a brand-new seat within our expanding Technology department in London. Customer Service & Engagement Providing first-level contact for users via phone,...

2 months ago seen See more...

Service Desk Analyst

Slough Borough Council

Slough, Powys

£27,912 - £33,115 a year

Contract Type: Permanent. Working Hours: 37 hours per week. Location: Observatory House. 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years service and 33 days after 5 years service. The Lo...

2 months ago seen See more...

Live Service Desk Analyst (UKSV)

Cabinet Office

Glasgow, Scotland

£27,750 - £29,000 a year

Handling and resolving Live Service requests via the workflow management system within time frames governed by our Service Level Agreements (SLAs). Working closely with the UKSV Helpdesk, ensuring that all information required fo...

2 months ago seen See more...

Band 5 IT Service Desk Analyst

Office Of Nuclear Regulation

Bootle, Merseyside

£28,936 - £34,178 a year

To provide first and second line Service Desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment. To assist with the purchase, setting up, maintenance and repair of computers,...

2 months ago seen See more...

IT Service Desk Technician

The Range

Plymouth, Devon

Permanent, Full-time

Receive, log, monitor and respond in a timely manner to Service Requests across three communication channels. Escalate complex and high priority Service Records to both internal and external teams in line with agreed processes. Pr...

2 months ago seen See more...

Service Desk Analyst

Age Uk Group

Cheshire, England

£28,500 - £32,000 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

2 months ago seen See more...

Service Desk Analyst

Norton Rose Fulbright Llp

Tyne And Wear

Practice Group / Department: IT Regional - Service Desk Management - Newcastle We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. The RoleReporting to the Service Desk Team Leader,...

2 months ago seen See more...

3rd Line Service Desk Engineer - Remote

Mono Search Limited

West Yorkshire, England

£45,000 - £50,000 per annum

A "customer first" mentality and a genuine passion for IT. Solid experience in 3rd Line IT support with a focus on complex technical escalations. Current experience working in an MSP environment. Extensive knowledge of M365 (inc A...

2 months ago seen See more...

Service Desk Analyst IT Helpdesk / 1st Line

Reed

Lancashire, England

£12.59 - £18.73 per hour, negotiable

Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, performing fit time fix where possible. Provide solutions...

2 months ago seen See more...

Degree-Level Apprentice Service Desk Engineer

Bridge Partners

Cambridgeshire, England

£18,000 - £20,000 per annum

Working with a friendly bunch of people who have passion and ambition! Certifications through our partnership with Microsoft. Profit share scheme. BUPA health insurance and enhanced pension scheme.??? 33 days holiday (including Ba...

2 months ago seen See more...

Service Desk Operator

Smart 10 Ltd

Hertfordshire, England

£12.00 - £13.00 per hour

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

2 months ago seen See more...

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What companies are hiring for Global Service Desk jobs?

The top companies hiring now for Global Service Desk jobs are Concept Human Solutions,

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