Head Of Customer jobs in London, England

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HEAD OF CUSTOMER EXPERIENCE AND OPERATIONS

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

CompanyHays Specialist Recruitment
AddressLondon, Greater London
CategoryAdvertising & Marketing
Salary£60,000.0 to £75,000.0 per year
Job typeFull time
Date Posted 2 days ago See detail

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, England

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

Head of Customer Connections PCA and Savings - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Deliver the customer volume targets based on a deep understanding of Customer behaviours and drivers of Customer activity to improve customer conversion, funnel improvement, activation, engagement and retention. Deliver the commer...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

Head of Customer Service - Heathrow Airport

Swissport International Ag

London, England

Assures all employees comply with company rules and procedures and other authority requirements like Health and Safety guidelines To ensure that all people management practices, procedures and processes are implemented consistentl...

Head of Customer Resolutions, Training and Technical Services

Pension Protection Fund

Croydon, Greater London

£80,000 - £90,000/annum plus Civil Service Pension

Head of Customer Resolutions, Training and Technical ServicesLocation:Croydon office location with Hybrid workingSalary:80,000 to 90,000 per annum plus Civil Service PensionContract Type:PermanentPosition type:Full Time...

Head of Sixth Form

The Lady Eleanor Holles School

London, England

Competitive

LEH isathriving school situated on a 24-acre site on the outskirts of London. It has a vibrant and diverse community,andLEH students are renowned for their outstanding academic ability as well as their success across an extrao...

Head of Commercial

Horniman Museum And Gardens

London, England

c. £50,000

The Museum holds internationally importantcollections of anthropology and musical instruments, as well as a popular natural history galleryandAquarium. We are looking for a Head of Commercial to play a key role in maximising o...

Head of Market Access, UK & Ireland

Proclinical Staffing

London, Greater London

Negotiable

Job Details Proclinical is seeking a dedicated and strategic individual for a permanent role of Head of Market Access in UK & Ireland. This role involves strategic engagement with payers, relationship and account management, and i...

Head of Personal Progression

Fashion Retail Academy

London, Greater London

From £48,150 to £56,150 per annum, subject to qualifications and experience

You will have a Specialist Level 6 qualification in safeguarding (PAN-London level), social work, or mental health and a Designated Safeguarding Lead qualification.. You will have comprehensive knowledge and understanding of equa...

PART TIME - Resident Host customer service

Deverellsmith

London, England

20000.00 - 21000.00 GBP Annual

Provide a daily point of contact for tenants for general enquiries, reactive maintenance throughout building and amenity spaces and provide updates on progress. Provide daily point of contact for contractors. Instruct day-to-day m...

Customer service - Head office

Fashion & Retail Personnel

Park Royal, Greater London

Up to £25,000

This role will also involve dealing with customer enquiries by telephone and social media. Covering the online personal shopping function via live chat. This company offer great benefits such as working with a fun, welcoming and s...

Head of Finance – Customer Service & Logistics

C&C Group

London, England

Permanent, Full-time

Key Accountabilities: You will develop and implement financial policies, guidelines, and controls to optimise efficiency, cost savings, and customer satisfaction within CS&L. Ideally you will have knowledge of the wider drinks ind...

Head of Technology | Pangiam Intermediate Holdings, LLC

Pangiam Intermediate Holdings, Llc

London, Greater London

Technical Leadership: Provide technical guidance and leadership to a team of developers, ensuring high-quality code, adherence to best practices, and timely delivery of projects. Computer Vision: Engage with Data Scientists to uti...

Halifax bank - Customer Support - Wembley

Lloyds Banking Group

Wembley, Greater London

Competitive

To be honest and genuine, caring about helping people with their finances (no previous banking experience required). The ability to quickly build relationships to give customers a fantastic experience. Acting with care and integri...

Head of Risk Management and Insurance

Banking & Finance - Retail

London, England

65000.00 GBP Annual

Are you an experienced Risk and Insurance professional ready to take on a new challenge? Would you like to lead the Risk Management and Insurance function for a leading UK Charity?We are looking for a Head of Risk Management and I...

Head of Visitor Attraction

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

Head of HR & Payroll

Local Government Association

London, England

£89,028 per annum

LGA annual leave entitlement is 29 days, rising to 31 days after three years service and to 33 days after five years service, plus all UK public holidays (pro rata for fixed term and part time contracts).*. Flexible & agile work...

Head of Renewables Planning - (London)

Osborne Richardson

London, Greater London

£90,000-£115,000

This role can be based in London, but also can be in Cambridge, Norwich, Oxford or Milton KeynesThe companyThey are a big part of the property sector and were one of the 10 fastest growing Planning Consultancies in the UK in 2023....

Head of HR Shared Services

Michael Page Human Resources

London, Greater London

£70000 - £90000 per annum

A London based charity are looking fora Head of HR Shared Services in this newly established role to completely transform the function. The role offers hybrid working.Client DetailsCharity based in London DescriptionA Head of HR S...

Head of Senior Fellowships

Royal Society

London, Greater London

£70,000 to £74,000

The Head of Senior Fellowships (SF) will be part of the Royal Society Grants Senior Leadership Team (SLT), comprised of five Heads and the Director of Grants and will shape the Royal Societys funding schemes and programmes and wi...

Head of Highways and Transportation

Transport And Rail

London, Greater London

Oversee the Highways Asset Management, including Highway Maintenance, Streetlighting, Structures, and Local Flood Risk Management.. Manage client commissioning and traffic management, including Road Safety, Cycling, Streetscene De...

Head of Revenue Growth & Planning

Diageo

London, Greater London

Input into Marketing Business Plans and leadership of Commercial Planning within the Integrated Business Planning process. Set the Commercial Strategy & Plan for innovation. Put RGM thinking at the heart of optimised 4P plans for...

Head of Communications and Marketing

Glass Door Homeless Charity

London, Greater London

£30,000 - £31,500 per annum

Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPIs for income, campaigning and brand awareness. Co-manage delivery of multiple/ congruent cam...

Head of HSEQ

Shirley Parsons

London, England

£90,000 to £100,000 per annum

Head of Health, Safety, Environment & Quality (HSEQ)LondonPermanent90,000 - 100,000 plus packageAn exciting opportunity has arisen for a senior health & safety professional to join a leading construction company. This is a great...

Head of Fundraising & Partnerships

London Academy Of Excellence

London, Greater London

£45,000 - £50,000 per year

The opportunity to work with highly motivated students in one of the countrys leading sixth form schools. To be part of a staff culture that invests heavily in student achievement.. To work with donors committed to investing int...

German speaking Customer Service Agent

Page Personnel Secretarial

London, England

£20 - £21 per hour

Resolving Complex Technical Issues:. Customer Communication:. Collaboration:. Excellent written and verbal communication skills DE/EN. Ability to actively listen and understand customer needs. Ability to problem-solve effectively...

Head Baker

Corecruitment

London, Greater London

£40k - 45k per year + 0

Competitive pay and opportunities. Progression structure. Training and induction programs. A company with a proven track record. Ambitious and quality focused brand. Projected group expansion. Discounts and group benefits. Free st...

Head of Accounting Policy

Cedar

London, England

Competitive

Head of Accounting Policy - US listed FS - City of London - c. (Apply online only)k + 20% bonusAn exclusive opportunity to join an extremely profitable global FS firm.Following the current incumbent being promoted to Group FC - af...

Air Customer Service Administrator

Ceva Logistics

Hounslow, Greater London

£25,000 to £29,000 per year

YOUR ROLEOur Air Operations team based in Hounslow have the need for a Customer Service Administrator to join their Export department. You will have proven administration experience with an understanding of freight forwarding docu...