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IT SERVICE DELIVERY MANAGER

Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution". Monitor service desk metrics an...

CompanyConnexa Technology Limited
AddressNorthwood, Greater London
CategoryHuman Resources
Salary£45,000 - £55,000/annum
Job typePermanent
Date Posted 2 weeks ago See detail

IT Service Delivery Manager

Connexa Technology Limited

Northwood, Greater London

£45,000 - £55,000/annum

Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution". Monitor service desk metrics an...

2 weeks ago seen See more...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

2 weeks ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation Limited

London, England

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

2 weeks ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 weeks ago seen See more...

IT Service Engineers

Matchtech

London, England

£200 - £220/day umbrella (inside IR35)

Key Responsibilities Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Digital Support Desk.o In person in the Commons and Lord...

2 weeks ago seen See more...

Office Administrator (IT Services)

Ernest Gordon Recruitment Limited

City of Edinburgh, Scotland

Supporting a growing business with office administration responsibilities. Organising the transport and distribution of a specialist IT Support team. Opportunity to progress into a procurement position. Experience in a similar rol...

3 weeks ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Bristol, England

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

3 weeks ago seen See more...

IT Services Analyst

Children's Hospices Across Scotland

City of Edinburgh, Scotland

£25,305 - £29,102/annum

Experience providing 1st and 2nd line IT Support in a multi-site environment. IT knowledge, specifically Microsoft 365, AD and management of end-user devices. Educated to HNC/D level in computer science discipline or equivalent te...

3 weeks ago seen See more...

IT Service Desk Team Lead

Granite Consulting

Bournemouth, Dorset

£35,000 - £40,000/annum

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory administatration. MS Exchange 2013 administration. Office 365 administration. Hardware troubleshooting. Windows...

3 weeks ago seen See more...

Field Service Engineer - EPOS, IT and AV equipment

Operations Resources

East Sussex, England

£31,900 per annum

have a full manual UK drivers licence with no more than 6 points. be able to pass a DBS (criminal records check). have previous experience as an EPOS or AV or IT / Networking Field Engineer. be located anywhere in the This role i...

5 days ago seen See more...

Field Service Engineer - EPOS, IT and AV equipment

Operations Resources

Essex, England

£31,900 per annum

have a full manual UK drivers licence with no more than 6 points. be able to pass a DBS (criminal records check). have previous experience as an EPOS or AV or IT / Networking Field Engineer. be located anywhere in the Southend-on...

5 days ago seen See more...

IT Field Service Engineer

Macildowie Recruitment And Retention

Staffordshire, England

Salary negotiable

Working as part of a dedicated team of field-based Service Engineers operating as a subsection of our Support Services team. Managing assigned Field Service tickets requiring technical resolution. Resolving a broad range of techni...

6 days ago seen See more...

IT Support - 1st Line - Service Desk

Pure Resourcing Solutions

Cambridgeshire, England

£24,000 - £26,000 per annum

1st Line - IT Support - Service DeskCambridge - 4 days / week onsite24,000 - 26,000I have an excellent opportunity to join a worldrenowned Not for Profit organisation on the outskirts of Cambridge.You will play a key role suppo...

6 days ago seen See more...

IT Support - 1st Line - Service Desk

Pure Resourcing Solutions

Cambridge, Scottish Borders

£24000 - £26000 per annum

1st Line - IT Support - Service DeskCambridge - 4 days / week onsite24,000 - 26,000I have an excellent opportunity to join a worldrenowned Not for Profit organisation on the outskirts of Cambridge.You will play a key role suppo...

7 days ago seen

IT Technical Service Apprentice

Qa Ltd

Lancashire, England

£22,682 per annum

Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of progress. Empowering Work Environment: Thrive in a culture that inspires you to be your best. Recognised Employer Ex...

a week ago seen See more...

Service Desk Associate - Entry-Level / IT Career Launch

Recruitmentrevolution.com

West Sussex, England

£30,000 - £40,000 per annum

Role Info: Service Desk AssociateCrawley, West Sussex / Hybrid Opportunities30,000 - 40,000Plus benefits including pension, private health insurance, tech allowance and moreLevel: Entry Level / Junior Values: Transparency, Auth...

a week ago seen See more...

Account Manager / IT / Microsoft Managed Service Provider / MSP

Awd Online

London, England

£170,000 per annum, OTE

Monthly Client Performance Reviews: Covering service performance, risks and security and progress in IT roadmap. Client Satisfaction: Collaborate with Operations to communicate service-related issues and ensure client understand h...

a week ago seen See more...

IT Consultant -Pre-Sales & IT Service Implementation Projects

Randstad Technologies

Clwyd

£35,000 - £45,000 per annum

Administrator level certifications in various microsoft technologies like MCSA,MCSE,MS-102, AZ-104,MS-700. Experience with modern Microsoft Desktop technologies (O365 / M365). Azure experience. Providing support in pre-sales scopi...

a week ago seen

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

a week ago seen See more...

Scrum Master - IT - Financial Services

Robert Half

South East

Facilitate and lead daily Scrum meetings, sprint planning sessions, and backlog refinement sessions. Champion Agile methodologies throughout the development lifecycle. Coach and mentor development teams on best practices for user...

a week ago seen See more...

IT Associate - Service Support - Flexible Working Available

Bae Systems

Barrow-In-Furness/Homeworking

£40,748 - £44,000 per annum

You will support with future developments and deployments of new and upgraded Product Lifecycle Management capabilities. Act as a mentor and support the wider team, trainees and apprentices. Engage with and support the Functions /...

a week ago seen

IT Field Services Analyst, Broek op Langedijk & Zaandam

Pepsi Co

Utrecht, Netherlands

Delivering full-cycle on-site technical support of IT equipment and leading regular maintenance of the IT stock. Daily security compliance verification - GNAC Support, managing airwatch on PI devices, supporting MLA and Adaptive a...

a week ago seen

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

a month ago seen See more...

Senior IT Service & Support Technician (2 posts)

The Open University - Digital Services

Milton Keynes, Buckinghamshire

£30,487 to £36,024 per annum

Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students. The role We have 2 exciting opportunities for experienced IT profession...

a month ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

a month ago seen

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

a month ago seen

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a month ago seen See more...

Senior IT Services Technician

Eteach Uk Limited

Chipping Campden, Gloucestershire

Not specified

Chipping Campden SchoolSenior IT Services TechnicianContract: Permanent, all year roundHours: Full-time - 37 hours per weekGrade: 7, points 21-25. 30,825 - 33,945 p.a.Start date: As soon as possibleA great opportunity to join ou...

a month ago seen See more...

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

a month ago seen See more...

Technical Specialist - IT Service (Shift)

Coventry Building Society

Coventry-Binley Business Park, Hybrid

£38,270 - £57,410

28 days holiday a yearplus bank holidays and a holiday buy/sell scheme. Annual discretionary bonus scheme. Personal pension with matched contributions. Life assurance (6 times annual salary)....

a month ago seen

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