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IT HELP DESK SUPPORT

Maintain exemplary customer service standards. Take proactive ownership of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Basic OS knowledge (Windows/Mac), networking...

CompanyAdria Solutions Ltd
AddressCheshire, England
CategoryCustomer Service
Salary£25,000 - £30,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

IT Help Desk Support

Adria Solutions Ltd

Cheshire, England

£25,000 - £30,000 per annum

Maintain exemplary customer service standards. Take proactive ownership of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Basic OS knowledge (Windows/Mac), networking...

2 months ago seen See more...

IT Help Desk team leader

Spiral Solutions Recruitment Ltd

Speke, Merseyside

£30,000 - £40,000/annum

I am working with a progressive and forward thinking IT Managed Services organisation who due to growth are looking for an IT Help Desk Team Leaderto join the organisation.You will be responsible for the day-to-day runningof a b...

2 months ago seen See more...

IT Help Desk Support

Clearhire

Macclesfield, Cheshire

Competitive

IT Help Desk SupportThe role has a position of responsibility which requires someone who has the ability to effectively manage client expectations, take ownership of tier 2 (remote support) calls, and support cases/faults ensuring...

2 months ago seen See more...

Help desk Operator- Eastleigh Emcor New

Prs

Eastleigh, Devon

£25,200/annum

To receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, answering calls in a professional and personable manner. To monitor and record the response of EFS Technicians to Help...

3 hours ago seen See more...

Help Desk Co-Ordinator - St Albans

Daniel Owen Ltd

Hertfordshire, England

£27,500 - £28,000/annum

Daniel Owen agency are looking for Help Desk Co-Ordinators, within the St Albans area, to start immediately.In order to be successful in this position, you must have previous experience as a Help Desk Co-Ordinator.The working days...

yesterday seen See more...

Help Desk Supervisor

Cbre Enterprise Emea

Bracknell, Berkshire

£38,000/annum

Provide leadership and direction to the helpdesk team, ensuring efficient resolution of all client inquiries. Develop and implement helpdesk policies and procedures to ensure consistent service levels. Monitor and report on helpde...

a week ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

a week ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

a week ago seen

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

a week ago seen

Help Desk Administrator

Resourcing Group

Solihull, West Midlands

£25,000/annum

A global Facilities Management Service provider who aim to create a culture of workplace safety and wellbeing. Providing support to the client and answer calls and emails in a professional and timely manner. Determine the nature,...

2 weeks ago seen See more...

Help Desk Support Specialist

Morris Sinclair Recruitment

Lancing, West Sussex

Competitive

Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Ability to thrive in a fast-paced, client-focused environment - you live for the a...

3 weeks ago seen See more...

Help Desk Administrator

Sheridan Ward Recruitment Services

Hertfordshire, England

Scheduling engineers on a CRM system. Logging and closing off any requests. Invoicing all chargeable calls. Attending meetings. Making sure customer queries are dealt with. Creating quotations in a timely manner. Onsite parking. A...

3 weeks ago seen See more...

Help Desk Operative

Venn Group

Lancashire, England

£24,248 - £29,605 per annum

Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers. To contribute in prioritising resources allocated to the administrative team....

3 weeks ago seen See more...

Second Line Technical Support / Help Desk

Operations Resources

London, England

£30,000 per annum

You will be looking after systems, incident and chain management while offering Technical Support where appropriate to a UK wide base or a major European country. You should have expereince of typical microsoft products, any exper...

3 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

2 weeks ago seen See more...

Student Services Help Desk Coordinator

Durham University - Finance

Durham, England

£25,742 to £28,759 per annum (Pro Rata)

The Role and the Department Financial Services represents the larger part of the Finance Department and includes all the processing and compliance functions including e.g., accounts payable, Student Services, credit control and co...

3 weeks ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

3 weeks ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

3 weeks ago seen See more...

IT Service Desk

Hays Specialist Recruitment Limited

North Humberside

£24,000 - £26,000 per annum

Customer Service focussed with excellent communication skills. Excellent problem solving ability. Good working knowledge of MS Windows (client devices). Understanding of Windows Server, MS Exchange and AD (Users and Computers). Ex...

3 weeks ago seen See more...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

3 weeks ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

3 weeks ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

3 weeks ago seen See more...

IT Service Desk Apprentice

Qa Ltd

South East

£17,000 - £19,000 per annum

Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and resolv...

3 weeks ago seen See more...

Help Desk Advisor

Ascendant Recruitment

Wellingborough, Northamptonshire

£24,000 - £26,000/annum

Inbound telephone support for retail customers. Ordering stock on behalf of clients and arranging deliveries. On the spot problem solving and diagnostics of both software and hardware. Solving queries between merchants and their b...

a month ago seen See more...

FRENCH: Customer care/Help Desk

Abl Recruitment

Buckinghamshire, England

£30,000 - £40,000 per annum

Taking your time to provide customer support to clients in Europe. Daily use of French. Able to provide technical support on the phone and via email regarding POS hardware and software. Manage and coordinate all training enquiries...

a month ago seen See more...

Help Desk Agent - Day Shift 1

Ingenico

Dalgety Bay, Fife

£27.4K - £34.7K a year

You are the first point of contact for our customers, you will handle enquiries/technical support and requests via telephone. You ensure that all interactions with our customers are logged accurately within our ticketing tool and...

a month ago seen See more...

Help Desk Operator

The Outsourced Recruitment

Tidworth, Wiltshire

25 days annual leave (pro-rata) plus bank holidays, as well as the option to buy and sell holiday . Contributory Company Pension Plan matched up to 6%, plus individual life assurance. A shopping discounts scheme. Employee assistan...

2 months ago seen See more...

Help Desk Operative

Talent84 Ltd

United Kingdom

11.44 - 11.44 GBP Hourly

11.44 per hour. 40 hours per week. Mon - Fri 8.30 am - 17.00 pm. Free Parking. Point of contact for engineers and managers. Managing the in-house database system ensuring relevant information is accurately recorded. Booking engine...

2 months ago seen See more...

Help Desk Administrator

Reed Business Support

Surrey, England

£25,000 - £30,000 per annum, inc benefits

I am recruiting for an IT services company looking for a new member of their Helpdesk Support Team. Working within a friendly, hard working office this is a great opportunity to be part of a great team. Responsibilities will inclu...

2 months ago seen See more...

Help Desk Analyst 2nd line Windows O365

Client Server Ltd.

Surrey, England

You have experience working in a Help Desk / service desk environment in a 2nd line support function. You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange. You have an understanding of basic networ...

2 months ago seen See more...

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