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It Service Desk Analyst jobs

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SERVICE DESK ANALYST

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

CompanyDeerfoot It Resources Ltd
AddressSouth East
CategoryCustomer Service
Salary£35,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

Service Desk Analyst

Deerfoot It Resources Ltd

South East

£35,000 per annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

2 months ago seen See more...

Service Desk Analyst (Part Time)

Hays.

Milton Keynes, Buckinghamshire

Competitive

Be one of the first points of contact for the team and maintain information regarding security related incidents/change tickets on relevant systems. Maintain the existing Joiners, Movers and Leavers review process from an informat...

2 months ago seen See more...

IT Service Desk Manager - ITIL - Cardiff

Circle Recruitment

South Glamorgan

£35,000 - £40,000 per annum

Service desk team leading experience . Experience with working in a Service Desk / IT helpdesk environment. ITIL - Knowledge of Service Desk procedures . General helpdesk IT support such as active directory, exchange, PC support,...

2 months ago seen See more...

1st Line Support, Service Desk Support Analyst

It Recruitment Solutions

Reigate, Surrey

25000.00 - 27000.00 GBP Annual + Benefits

Windows OS. O365. Active Directory. Desktop Hardware/IP Phones/Printers. Basic Windows Server. Basic Network Infrastructure. Software and Business Applications. 9 day fortnight/4.5 day working week. 25 days holiday with buy/sell o...

2 months ago seen See more...

Service Desk Analyst - Northampton - Up to GBP25,000 - 1st line

Blackcode

Northampton, Northamptonshire

25000.00 GBP Annual

Good understanding of IT systems and infrastructure. Experience of providing support across multiple sites via a central Service Desk. Has had exposure to working to tight SLA's & KPI's. Able to use own initiative to resolve probl...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

2 months ago seen See more...

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

2 months ago seen See more...

Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

2 months ago seen See more...

Service Desk Analyst - Manchester

Michael Page Technology

Cheshire, England

£22,000 - £26,000 per annum

Provide top-notch technical 1st / 2nd line support to internal users. Solve complex IT issues efficiently via Telephone / Email / Face to face. Work collaboratively with team members. Ensure customer satisfaction through excellent...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

2 months ago seen See more...

IT Service Desk Engineer - Bournemouth On-site Up to £35,000

Bond Williams

Dorset, England

2 years'+ experience of providing IT Support. Experience of resolving escalated technical tickets. Excellent Microsoft Office skills. Proven consistent customer service skills. Ability to communicate confidently at all levels both...

2 months ago seen See more...

Global IT Service Desk Team Leader

Lts Resourcing Ltd

Tyne And Wear

£30,000 - £32,000 per annum

Controlling scheduling and workload through the management of the teams ticketing queue. Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major...

2 months ago seen See more...

Service Desk Analyst - Hybrid Dundee

Newton Blue

Angus, Scotland

£21,000 - £23,000 per annum

You love IT and technology and are a natural problem solver. You might be the go to person forfriends and family assisting with all theirtechnical issues!IT is not just a job for you - it's a passion! Youve probably studied I...

2 months ago seen See more...

1st Line Service Desk Analyst - Hybrid

Vertex-It-Solutions

South East

£24,000 - £28,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

2 months ago seen See more...

Live chat Service Desk analyst

The Portfolio Group

Lancashire, England

£22,500 per annum

Provide response to all Chat & Email support queries to the Service Desk. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather informat...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Leidos

Bristol, Bristol

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

2 months ago seen See more...

IT Service Desk Operator

Surrey And Sussex Police

Lewes, East Sussex

Competitive

This results in the salary grade range actually being higher than indicated above.Key Responsibilities:-- Receiving / dealing with requests, making initial diagnosis / triage of incidents and providing information / advice to reso...

2 months ago seen See more...

Service Desk Analyst (1 Year Contract)

Bae Systems Digital Intelligence

Kuala Lumpur, Malaysia

Competitive

Working as part of the Service Desk team processing enquiries, problems and request fulfilment for BAE System Digital Intelligence's internal customers received over the telephone, email, chat & web self service. Logging all "call...

2 months ago seen See more...

Service Desk Analyst (Supervisor)

Ip Source Ltd

United Kingdom

32000.00 - 38000.00 GBP Annual + Car Allowance, Pension, 25 Days

Supervise the customer dedicated team to ensure operational efficiency and high-quality service delivery. Generate regular client reports, offering insights into performance metrics and addressing concerns promptly. Cultivate and...

2 months ago seen See more...

IT Service Desk Engineer

Ashdown Group

Berkshire, England

£275-£300 p/d - Inside IR35

This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. The successful candidate will be resp...

2 months ago seen See more...

Service Desk Analyst

Connect Internet Solutions Ltd

Liverpool, Merseyside

£20,000 - £25,000 a year

Casual dress. Company events. Company pension. Life insurance. Transport links. Work from home. Monday to Friday. Liverpool: reliably commute or plan to relocate before starting work (required). GCSE or equivalent (preferred). Tec...

2 months ago seen See more...

Service Desk Analyst

L&Q

Manchester, Greater Manchester

£26,295 per annum

Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLAs and KPIs, using ITSM tools to prioritize, resolve, and reassign tickets as s...

2 months ago seen See more...

Service Desk Analyst

Cvs Uk Ltd

Diss, Norfolk

Provide first point of contact for all IT related, Issues, Incidents, service requests and queries. Ensure user queries or issues are captured, validated and where possible resolved at the first point of contact. Any issues requir...

2 months ago seen See more...

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

2 months ago seen See more...

IT Service Desk Engineer

Ashdown Group

Staffordshire, England

This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. The successful candidate will be resp...

2 months ago seen See more...

IT Service Desk Trainee

Savills Im

London, England

£27,000 a year

Monitoring and logging Service Desk enquiries and updating as required. Supporting with the resolution, assignment or escalation of issues. Performing administration and housekeeping tasks for the IT Department. Assisting with pro...

2 months ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...

4 weeks ago seen See more...

IT Service Management (ITSM) Platform Analyst

Northumbria Police

Newcastle, Down

£24,921 to £32,772 per year

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex,...

4 weeks ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Wiltshire, England

60000.00 GBP Annual

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid WorkingGBP45,000 - GBP60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a meth...

4 weeks ago seen See more...

IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

4 weeks ago seen See more...

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What companies are hiring for It Service Desk Analyst jobs?

The top companies hiring now for It Service Desk Analyst jobs are NHS Jobs, Reed, Hays, Hays Specialist Recruitment Limited, Rise Technical Recruitment Limited, hireful, ASHDOWN GROUP, In Technology Group Limited, Spectrum IT Recruitment, Frasers Group, Just IT Recruitment, ABS Commercial Solutions, University of the Arts, London, Commercial Limited, University of Sheffield - AMRC,

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