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CUSTOMER SUPPORT ANALYST

To troubleshoot and resolve complex issues and escalations. Acting as a first point of contact for customer calls. Use the internal system to log and update calls. To support with software related issues. Providing regular updates...

CompanyDynamite Recruitment
AddressSO18
CategoryCustomer Service
Job typePermanent
Date Posted 2 months ago See detail

customer support analyst

Dynamite Recruitment

SO18

To troubleshoot and resolve complex issues and escalations. Acting as a first point of contact for customer calls. Use the internal system to log and update calls. To support with software related issues. Providing regular updates...

2 months ago seen See more...

Junior Analyst Procurement Hybrid £250/d LEICESTER Contract

Adecco

Leicestershire, England

£250.00 per day

Looking at process and how they can be improved. Overseeing the rebate process, ensuring that all eligible rebates are claimed and reconciled in a timely manner. Analyse large sets of spend data using a Data Model. prepare regular...

2 months ago seen See more...

Operational Support Analyst

Fmg

West Yorkshire, England

£24,000 - £26,000 per annum

Strong communication skills: You excel in written and verbal communication, effectively conveying complex information to various stakeholders. Analytical ability: You have a proven track record of utilising tools like Power Query...

2 months ago seen See more...

Junior Analyst Procuremnt Hybrid £250/d LEICESTER Contract

Adecco

Leicestershire, England

£250.00 per day

Looking at process and how they can be improved. Overseeing the rebate process, ensuring that all eligible rebates are claimed and reconciled in a timely manner. Analyse large sets of spend data using a Data Model. prepare regular...

2 months ago seen See more...

IT Support Analyst 1st Line

Adecco

South East

£17.54 per hour

17.54 per hour PAYE. 8 week temporary cover with the option to apply for the fixed term contact once advertised internally. Beckton / Romford....

2 months ago seen See more...

IT Support Analyst

Investigo

Hampshire, England

£200.00 - £250.00 per day

Manage IT incidents and Service Requests through to resolution within agreed target timeframes. Provide first line response and resolution to internal and external customer incidents and queries (by phone, email, chat, in person a...

2 months ago seen See more...

1st Line Support Analyst

Avocet Strategic Resourcing

Berkshire, England

Competitive

12 months+ technical support experience and great customer service skills, OR. 18 months+ technical support / IT service Desk experience and love to analyse and resolve issues. Excellent customer service and problem solving skills...

2 months ago seen See more...

IT Support Analyst

Proactive Appointments

Guildford, Surrey

30000.00 - 35000.00 GBP Annual

Manage all UK/Regional/Global starter and leaver accounts. Good knowledge of Microsoft applications, particularly Outlook and Teams. Sound troubleshooting skills. Good knowledge of Windows 10. Experience of supporting Multi-Functi...

2 months ago seen See more...

IT Technical Support Analyst - Leamington Spa, Warwickshire

Experis

Leamington Spa

Competitive

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications. Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution. Windows Server Support & Configuration...

2 months ago seen See more...

1st Line Support Analyst

Mexa Solutions Ltd

United Kingdom

20000.00 - 26000.00 GBP Annual

Office 365. Active Directory. Windows Server. VMWare. Hyper-V....

2 months ago seen See more...

IT Technical Support Analyst - Leamington Spa, Warwickshire

Cloud & Infrastructure

Warwickshire, England

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications. Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution. Windows Server Support & Configuration...

2 months ago seen See more...

IT Support Analyst - 6 Month FTC

Jameson Legal

South East

£30,000 - £34,000 per annum

Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking...

2 months ago seen See more...

Application Support Analyst

Solo Search Ltd

Rugeley, Staffordshire

£22,000 - £25,000/annum

Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar. Experience of working in a customer facing environment. IT literate and familiar with current Microsoft ap...

2 months ago seen See more...

Applications Support Analyst

Speedy Services

Newton-Le-Willows, Merseyside

£30,000 to £37,000 per annum

Development of existing IS controls that originate from within the IS Service Delivery function.The principal objectives of the role are:Support the Application and Integration ManagerTo act as the internal technical expert for th...

2 months ago seen See more...

ERP Application Support Analyst

Langham Recruitment

Wilmslow, Cheshire

£28,000 - 37,000 - Annum

ERP Application Support Analyst - WILMSLOW- ONSITE- up to 37k DOE(You must live within a commutable distance of the Wilmslow office and have the right to work without sponsorship)Our client is a successful property development co...

2 months ago seen See more...

IT Support Analyst

Acacium Group

London, England

Work with the Application Support team, making and aiding the resolution of incidents, and collaborate as a subject matter expert with internal stakeholders. Collaborate with wider teams and partner to translate user stories into...

2 months ago seen See more...

GIS Support Analyst

Kinect Recruitment

Surrey, England

£30,000 - £40,000 per annum

Provide GIS technical support, training, and consulting to the users and perform other GIS related tasks as requested. Create, edit, import, and manage spatial data to create and maintain GIS data repositories. Create standard que...

2 months ago seen See more...

EUC Support Analyst

Sysco Gb

Kent, England

Competitive salary

Provide both onsite and remote 2nd line support for end-users. Ability to prioritise workload to ensure service levels are maintained.. Management and closure of incidents and service requests via the helpdesk ticketing system,...

2 months ago seen See more...

1st / 2nd Line Support Analyst

Kinetech Recruitment Ltd

South Yorkshire, England

£25,000 - £28,000 per annum

Offering best in class 1st / 2nd Line phone support, but also office based desk side support. You will be required to answer and log all calls (within SLA), and provide assistance, support and troubleshooting, aiming for First Con...

2 months ago seen See more...

Second Line Support Analyst

Kelly Services

Nottinghamshire, England

£12.00 - £13.80 per hour

Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues. Managing incoming telephone calls/emai...

2 months ago seen See more...

Solutions Support Analyst

Domino Printing Sciences

Bar Hill, Staffordshire

5+ Years in Supporting ERP and Billing Platforms - Particular experience in Chargbee and Oracle EBS 11.5 would be a plus. Experience of supporting EBS/Billing Platforms in a manufacturing environment - ideally a global manufacture...

2 months ago seen See more...

Application Support Analyst (Payments)

Data Careers Ltd

Luton, Devon

Competitive

Provide excellent customer service and End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems / issues). Support all aspects o...

2 months ago seen See more...

Application Support Analyst

Commercial Services

West Malling, Kent

£24,000 - £24,500/annum

Minimum of 33 days holiday (inc. bank holidays). Generous contributory pension scheme. People focused culture with great communication and development opportunities. A wide range of workplace wellbeing services. Electric Car Schem...

2 months ago seen See more...

IT Service & Support Analyst

Castle Employment

Malton, North Yorkshire

£26,000 - £28,000/annum plus benefits

Supporting operational technology across the business, including stock systems and machine software. Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets. Aim to provide a first-t...

2 months ago seen See more...

Customer Support Analyst

Yourrecruit Group

Surrey, England

£22,000 - £24,000 per annum

Dive deep into our products to become an expert user of our bespoke platforms. Manage the onboarding process for users, ensuring a smooth experience from start to finish. Provide ongoing support and handle user queries, escalating...

2 months ago seen See more...

Desktop Support Analyst

Efinancialcareers

South East

Competitive salary

Provide best in class IT support service to all Houlihan Lokey Colleagues with a key focus on the local support for the London office as well as remotely supporting our other offices around the globe. Work to troubleshoot and reso...

2 months ago seen See more...

Commercial Operations Support Analyst

Ventula Consulting Limited

South East

£300.00 per day

Experience in project support/pmo roles. Ideally exposure to Commercial Operations. Previous background in hiring strategies and supporting this process. Stakeholder management. Public sector experience....

2 months ago seen See more...

Senior IT Support Analyst

Picture More

West Midlands, England

£35,000 - £45,000 per annum

You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background. You will have experience of working in a law firm or similar professional services. You will have exceptional communications skills....

2 months ago seen See more...

Application Support Analyst - Bristol Hybrid

Newton Blue

Avon, England

£30,000 - £35,000 per annum

Triaging Incidents logged within the Service Desk system. Investigating and resolving all types of Application Support issues/requests. Working directly with client representatives to progress issues/requests. Collaborating with c...

2 months ago seen See more...

Business Central Technical Support Analyst

Anderson Scott Solutions Ltd

West Midlands, England

£35,000 - £38,000 per annum

Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to docu...

2 months ago seen See more...

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