Permanent Service Desk Support jobs

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1ST LINE SERVICE DESK SUPPORT ANALYST - NOTTINGHAM

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

CompanyCloud & Infrastructure
AddressNottingham, Nottinghamshire
CategoryCustomer Service
Job typePermanent
Date Posted 4 days ago See detail

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

Service Desk Support

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum negotiable

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

IT Service Desk Support

Historic Environment Scotland

City of Edinburgh, Scotland

£27,149 - £30,221 a year

Joining the IT Servicedesk, you will be the first point of contact for all colleagues across the business to access services provided by the IT Team. You will also be part of the team that is the mechanism to drive quality of serv...

IS Service Desk Support Engineer

Mcs Group

Belfast, County Antrim

Negotiable

MCS Group is current working with a large manufacturing company that operates across NI & UK Markets. They've recently been adding to their Service Desk team to bolster and support their ever-growing business and this IS Service S...

HR Service Desk Support Officer (10-month FTC)

British Transport Police

United Kingdom

Competitive

Carry out People Service Centre transactional processing duties related to employee records, resignations, personal change details, sickness absence entries, accident reports, maternity leave etc. and handle routine queries from B...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

In Service Support Electronics Engineer

Atlas Recruitment Group Limited

Portsmouth, Hampshire

£50,500 - £55,000/annum

Experience in defence or high safety environments. Design experience for volume production using computer-aided engineering. Proficiency in analogue circuit analysis and signal processing. Knowledge of power supply and decoupling...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Senior IT Service & Support Technician (2 posts)

The Open University - Digital Services

Milton Keynes, Buckinghamshire

£30,487 to £36,024 per annum

Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students. The role We have 2 exciting opportunities for experienced IT profession...

2nd Line Service Desk Engineer | In Technology Group

In Technology Group

Edinburgh, City of Edinburgh

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

Commercial Service Desk Coordinator

Manpower Ireland

Dublin, Highland

Up to EUR45000.00 per annum

Competitive Salary. Free Fun & Laughter Day Off. Corporate Social Responsibility Day. Pension. 25 Days annual leave. Experience in a a similar role 2 years. Strong telephone and personal customer service skills. Solid Microsoft Ou...

Service Desk Administrator

North

Scotstoun, Glasgow City

Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including re...

In-Service Support Electronics Engineer

Bae Systems

Portsmouth, Hampshire

£50,000 - £55,000/annum

Design and development of electronic assemblies, from specification through to release into service. Maintenance of existing designs and implementation of technology insertion programmes. Ability to support off site trials activit...

Customer Services & Sales Support

Cameo Consultancy Limited

Banbury, Oxfordshire

£26000.00 - £27000.00 per annum + hybrid after training

Processing customer delivery available enquiries, orders, schedules and return claims. Co-ordinate closely with purchasing and logistics on deliveries and backlogs. Loading all customer pricing and running price files. Running for...

2nd Line Service Desk Engineer

In Technology Group

City of Edinburgh, Scotland

£25,000 - £35,000/annum 28 days holiday, pension, discount, more

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

Service Support Specialist (Heavy Plant)

Shorterm Group

Aylesford, Kent

£40,000 - £45,000/annum

Job title:Service Support Specialist (Heavy Plant) Job location: Larkfield (Aylesford, Kent)Salary: 40,000 - 45,000 Hours:40 hours per weekMonday - Friday8am - 5pmDuration: PermanentStart date: ImmediateBenefits:25 days holidays...

Service Manager (Supported Living)

Ernest Gordon Recruitment Limited

Stoke-on-Trent, Staffordshire

Competitive

Stoke / Crewe based, carrying out all Service Manager duties. Report any Safeguarding concerns and protect the companies values. Ensure staff receive the correct training and be involved in the recruitment process. 5 hours, 5 days...

Service Manager - Specialist Supported Living

Eden Futures

Hull

£31,164 to £31,164 per annum

As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.Successful candidates will be required to...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Digital Service Desk Assistant

Brown & Brown

Poole, Dorset

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

Regional Support Services Manager

Brook Street Social Care

Ilkeston, Derbyshire

£36,719/annum car allowance

NVQ in Health and Social Care or a similar qualification. UK Driving Licence. Proven experience in non-profit management, program development, and staff supervision, preferably in a leadership role. Strong understanding of the soc...

1st Line Support Engineer | Polar Recruitment Services

Polar Recruitment Services

Oxfordshire, England

Strong communication skills and customer service. Active SC clearance. Active Directory experience. Prior first Line Support experience. Group personal pension company will invest 3-6% of your salary. Opportunity to gain DV clea...

Social Workers and Senior Social Workers (Supporting Disabled Children Service)

Lb Richmond Upon Thames & Lb Wandsworth

London, England

Up to £49,503 per annum (subject to experience) plus a £5,000 welcome bonus

Work with families 0-18 who have children subject to a Child Protection/Child in need plan involving the multiagency practitioners based in the Family Safeguarding teams. Work closely with partners ensuring effective communication...

Help Desk Support Specialist

Morris Sinclair Recruitment

Lancing, West Sussex

Competitive

Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Ability to thrive in a fast-paced, client-focused environment - you live for the a...

Service Desk Expert

Fujitsu

Chippenham, Wiltshire

Process orientated. Excellent communicator both verbally and written. Comfortable with working towards SLAs and KPIs. Establishes working relationships with customers to deliver and enhance the service. Takes ownership in obtainin...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

Service Desk Analyst

Recardo Group Limited

Derbyshire, England

£23,000 - £25,000 per annum

Respond to incoming support requests via phone, email, and ticketing system in a timely and professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity. Escalate co...