Product Support Analyst jobs

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CUSTOMER SUPPORT ANALYST

To troubleshoot and resolve complex issues and escalations. Acting as a first point of contact for customer calls. Use the internal system to log and update calls. To support with software related issues. Providing regular updates...

CompanyDynamite Recruitment
AddressSouthampton, Hampshire
CategoryCustomer Service
SalaryCompetitive
Job typeFull Time
Date Posted a month ago See detail

customer support analyst

Dynamite Recruitment

Southampton, Hampshire

Competitive

To troubleshoot and resolve complex issues and escalations. Acting as a first point of contact for customer calls. Use the internal system to log and update calls. To support with software related issues. Providing regular updates...

Application Support Analyst

Michael Page Technology

Lancashire, England

£38,000 - £42,000 per annum

Manage and maintain key business applications. Provide effective technical support to users. Ensure timely updates and patches of software. Contribute to process improvements. Analyse system issues and provide solutions. Work coll...

Helpdesk support analyst

Hays Specialist Recruitment Limited

Hampshire, England

£30,000 - £32,000 per annum

2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred). Good understanding of Payment systems & Processes (preferred). Working knowledge of Windows operating systems f...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

Senior Product Analyst

Aj Bell

Lancashire, England

£35,000 per annum

Monitor competitive landscape and maintain database of competitor product propositions to ensure these are kept up to date with market changes. Monitor the regulatory landscape, including horizon scanning, and analyse impact on AJ...

SAP Support Analyst - FI/CO

Greenfield I T Recruitment

Clwyd

£50,000 - £60,000 per annum, inc benefits

5+ years of SAP experience supporting FI/CO, including customisation & implementation. Hands-on experience with SAP S/4 Finance is highly desirable. 5 years end-user experience in one or more of the following areas - financial acc...

Sales & Product Analyst

Finning International

Wolverhampton, West Midlands

Competitive

Create and maintain new equipment machine configurations, including all additional Dealsheet options/pricing requirements and managing NPI alongside product managers.. Complete governance on new customer quotes and orders received...

Sales & Product Analyst

Finning International

Wolverhampton, West Midlands

Competitive

If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.Create and maintain new eq...

Sales & Product Analyst

Finning International

Dudley, West Midlands

Competitive

If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.Create and maintain new eq...

Sales & Product Analyst

Finning International

Bridgnorth, Shropshire

Competitive

If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.Create and maintain new eq...

Sales & Product Analyst

Finning International

Stafford, Staffordshire

Competitive

If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.Create and maintain new eq...

Sales & Product Analyst

Finning International

Shifnal, Shropshire

Competitive

If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.Create and maintain new eq...

Sales & Product Analyst

Finning International

Birmingham, West Midlands

Competitive

If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch service, we invite you to apply and become an integral part of our sales and product support team.Create and maintain new eq...

Customer Support Analyst

Specialist Recruit

Berkshire, England

£25,000 - £28,000 per annum

To deal directly with customers either by telephone, e-mail or via video calls. To respond promptly to customer enquiries and requests on tickets that will be logged through Hubspot, our CRM tool. To handle and resolve customer co...

Senior Product Analyst

Aj Bell

Hybrid - WFH / Manchester

Monitor competitive landscape and maintain database of competitor product propositions to ensure these are kept up to date with market changes. Monitor the regulatory landscape, including horizon scanning, and analyse impact on AJ...

Application Support Analyst

Bristow Holland Ltd

Colchester, Essex

35000.00 - 50000.00 GBP Annual + Offering 50% remote work

Application or Software support experience. SQL or Oracle database. Microsoft operating systems. ERP or CRM system experience. Power BI or Crystal reporting. Office 365. Azure / AWS....

IT Support Analyst - hybrid working

Ashdown Group

South East

Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact f...

Solution Support Analyst

Aqa Education

Lancashire, England

£36,500 - £40,400 per annum, inc benefits

General understanding of the typical IT-enabled departmental environment. Able to analyse and to present quality and MI along with improvements. Good working knowledge of standard Microsoft Office suite desirable. ITIL qualificati...

Application Support Analyst

Bristow Holland

Essex, England

£35,000 - £50,000 per annum

Application or Software support experience. SQL or Oracle database. Microsoft operating systems. ERP or CRM system experience. Power BI or Crystal reporting. Office 365. Azure / AWS....

Product Support Specialist

Owen Daniels Consultancy

Suffolk, England

£35,000 - £40,000 per annum

Be the first point of contact for all technical queries for a global customer base. Offering technical support via phone, email and video calls. Fault diagnosis for electrical and mechanical issues. Keep all details up to date usi...

Technical Support Analyst - 3 months - Liverpool

Opus Recruitment Solutions Ltd

Merseyside, England

£230.00 per day

Good understanding of best practice frameworks e.g., ITIL. The ability to understand standards and regulations and identify how this could impact IS Technical Services. Possesses a good knowledge of IT infrastructure (e.g., deskto...

Finance Support Analyst - Insurance

Residential Management Group

Northwich, Cheshire

23500.00 - 25000.00 GBP Annual

A good understanding of a Chart of Accounts, Profit & Loss, Balance Sheet & Cashflow statements and their interpretationGood communication skills phone, email and video conferencing (we use Microsoft Teams), with both internal and...

macOS IT Support Analyst

Eligo Recruitment

South East

£35,000 - £40,000 per annum

Respond promptly and courteously to technical issues, ensuring every user feels supported. Set up new user accounts and hardware, following the latest best practices. Provide remote support to global offices and users. Keep record...

Dynamics Support Analyst

Shelter

Homeworking (occasional travel to London and other locations as required)

£34,085 per annum

We prioritise diversity and have an inclusive and open mindset. Any applications submitted without a supporting statement will not be considered....

Applications Support Analyst (2 year FTC)

Mcs Group

Belfast, County Antrim

£35,000 - £45,000

DBA (MS SQL). Migration of applications from On-Prem datacentres to MS Azure. Workflow systems. SharePoint 2010, On-prem applications. Legal Tech applications. Configuration, patching and deployment of software across the wider bu...

IT Support Analyst

Context Recruitment Limited

Buckinghamshire, England

£30,000 - £35,000 per annum

Provide technical IT support - covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc. Support projects as required. Ensuring that issues are being resolved in accordance to SLA's...

Technical Product Support

Platform Recruitment

Wiltshire, England

£20,000 - £25,000 per annum

Technical Product Support - 25k - Wiltshire Key skills & responsibilities: + Technical background in electronic products + Experience with IT and networks + Wireless networks, cloud computing and remote troubleshooting would also...

Customer Service/Software Support Analyst ??? Train into Tech Support

Smart Sourcer Ltd

Solihull, West Midlands

23000.00 - 25000.00 GBP Annual

1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success). Outstanding written and verbal communications skills. Strong problem solving and critical thinking skills. Keen interest in tec...

Application Support Analyst

Supporting Education Group

Welwyn Garden City, Hertfordshire

33000.00 - 35000.00 GBP Annual

Significant experience as Application Support Analyst or a similar Technical Support role. . Prior experience of supporting business critical systems and customer facing web applications. . Ideally, experience working with CRM sys...

Application Support Analyst

Candidate Source Ltd

Aylesbury, Buckinghamshire

24000.00 - 34000.00 GBP Annual

Telephone, email and remote support for the application. Managing the implementations. Report writing and modifications. Data manipulation and updating using SQL. Finding solutions to customer requirements. Have a working knowledg...